Qualcomm Atheros AR3012 Bluetooth not working in Windows 10

Anonymous
2016-07-18T04:46:58+00:00

Qualcomm Athereos AR3012 Bluetooth disabled by Windows 10  need driver or replacement hardware to look for

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2020-06-19T20:24:49+00:00

Here is how I made the AR3012 working again on Windows 10 20H1.

  1. remove AR3012 & its drivers completely from 20H1, later let 20H1 detect it as Generic Bluetooth Radio.
  2. download Qualcomm driver v10.0.1.15 from Microsoft Catalog website, install this driver via driver upgrade.
  3. after v10.0.1.15 being installed, you might see additional device named in "Bluetooth LE" as the one in the Kirill's figure.
  4. try to connect any BT device you couldn't connect after upgrading to 20H1, make sure the AR3012 really WORKS.
  5. then download any Qualcomm driver v10.0.3.x (as Kirill mentioned, the newest one is v10.0.3.22, or let Windows Update do it later), upgrade  the driver of AR3012 again with this one.

Notice: NEVER uninstall the v10.0.1.15 while/after upgrading to v10.0.3.x, or the AR3012 will fail again after reboot.

Microsoft Generic Bluetooth Driver -> Qualcomm BT driver v10.0.1.15 -> Qualcomm BT driver v10.0.3.x,

if you did followed the steps, your AR3012 should be working as usual, even after reboot. 

Qualcomm Atheros Communications - Bluetooth - 10.0.1.15 (x64)

Qualcomm Atheros Communications - Bluetooth - 10.0.3.22 (x64)

I guess the "Bluetooth LE" is the critical point of this issue.

(I DID hate the crappy W10...... what's M$ doing now? let users recall how windows unstable in 1990s? )

NOTE by MELERIX: by the way, as it is an older driver, it does not support the new Windows 10 shutdown mode called fast startup*, so every time you shut down Windows and then restart it, the device appears with an error, so you have to* disable the fast startup of Windows 10*, in the power options of the control panel.*

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

206 additional answers

Sort by: Newest
  1. Anonymous
    2020-04-01T20:20:53+00:00

    Hello,

    My problem is that at some point last year, my Bluetooth function stopped being able to connect to external devices,

    specifically a wireless speaker and a set of wireless headphones. Up until this point it had always connected without problems,

    but now the devices do not show up at all on my list of items to connect, and when I try to add a Bluetooth device, it just

    searches and searches and doesn't find anything. I've tried updating my Bluetooth drivers and using the troubleshooter but

    nothing seems to work. I've spent lots of time Googling this problem but nothing seems to work. Can anyone suggest anything?

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2020-02-19T16:43:42+00:00

    I've downloaded 21.05.2015 10.0.1.0 version of the bluetooth driver from this link and it's working fine now. The old ones always better...

    Thanks a lot !!! This solves the problem !!!!

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-02-17T16:07:49+00:00

    Hi,

    Recently I Installed a new fresh Windows 10 on my Laptop, Tried to Connect to any Bluetooth device but it is not working

    Solutions I have Found and Tried and NOT WORKING :

    Is My laptop have a Bluetooth chip ? Yes! , it was working before my fresh install of windows 10

    Bluetooth Driver Hardware ID : USB\VID_0CF3&PID_3004&REV_0001

    Installed Qualcomm Atheros AR3012 Bluetooth 4.0

    Tried to uninstall driver and do reinstall it by "search internet to install driver" ? Yes! It didn't solve the problem

    Have you Tried Troubleshooting Bluetooth ? Yes! It didn't solve the problem

    Did You install all windows 10 updates till 17/2/2020 ? Yes! It didn't solve the problem

    Have you tried to uninstall all updates and try again ? Yes! It didn't solve the problem

    Please don't post a repeated procedure I already did, Thanks.

    What should I do now To solve this problem ?

    Was this answer helpful?

    0 comments No comments