Qualcomm Atheros AR3012 Bluetooth not working in Windows 10

Anonymous
2016-07-18T04:46:58+00:00

Qualcomm Athereos AR3012 Bluetooth disabled by Windows 10  need driver or replacement hardware to look for

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-06-19T20:24:49+00:00

Here is how I made the AR3012 working again on Windows 10 20H1.

  1. remove AR3012 & its drivers completely from 20H1, later let 20H1 detect it as Generic Bluetooth Radio.
  2. download Qualcomm driver v10.0.1.15 from Microsoft Catalog website, install this driver via driver upgrade.
  3. after v10.0.1.15 being installed, you might see additional device named in "Bluetooth LE" as the one in the Kirill's figure.
  4. try to connect any BT device you couldn't connect after upgrading to 20H1, make sure the AR3012 really WORKS.
  5. then download any Qualcomm driver v10.0.3.x (as Kirill mentioned, the newest one is v10.0.3.22, or let Windows Update do it later), upgrade  the driver of AR3012 again with this one.

Notice: NEVER uninstall the v10.0.1.15 while/after upgrading to v10.0.3.x, or the AR3012 will fail again after reboot.

Microsoft Generic Bluetooth Driver -> Qualcomm BT driver v10.0.1.15 -> Qualcomm BT driver v10.0.3.x,

if you did followed the steps, your AR3012 should be working as usual, even after reboot. 

Qualcomm Atheros Communications - Bluetooth - 10.0.1.15 (x64)

Qualcomm Atheros Communications - Bluetooth - 10.0.3.22 (x64)

I guess the "Bluetooth LE" is the critical point of this issue.

(I DID hate the crappy W10...... what's M$ doing now? let users recall how windows unstable in 1990s? )

NOTE by MELERIX: by the way, as it is an older driver, it does not support the new Windows 10 shutdown mode called fast startup*, so every time you shut down Windows and then restart it, the device appears with an error, so you have to* disable the fast startup of Windows 10*, in the power options of the control panel.*

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  1. Anonymous
    2016-02-17T06:35:31+00:00

    I had the same problem.

    Here is what I did to solve the problem:

    go to: Device Manager/Bluetooth/"name of the BT adapter (for example: Intel Centrino or Dell Wireless Bluetooth etc.)"

    then: right click on this adapter and click "update driver" and next click on "Browse my PC for Driver" and next click on "Let me pick from a list on my PC"

    here is the trick: from the list presented choose "GENERIC BLUETOOTH ADAPTER" and click "next"

    That make my Windows 10 not only "pair" with my BT Speaker but also CONNECT and PLAY audio in to it;

    Good Luck!

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  2. Anonymous
    2021-02-07T07:23:28+00:00

    If you were a presidential candidate, I would vote you man! You have just saved my life and moral health!

    Many many much so very and plenty of thanx that you've never heard before.

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  3. Anonymous
    2015-07-31T12:45:06+00:00

    After the windows 10 update, on a Lenovo Idea Pad Z710, my Moto X Gen2 Android phone will pair with my laptop. The laptop shows it is connected to the phone, but the phone won't connect to the laptop. I have updated all my bluetooth drivers. I'm am using Android version 5.1 on the phone. The phone shows in the bluetooth driver area of device manager, and it's drivers are updated. The version of the Atheros driver is  10.0.1.1, with a date of 6/27/15. The phone driver (XT1096) is version 10.0.10240.16391. It seems weird to me that driver from microsoft has a date of 6/21/2006. Running an update tells me it's the best driver....I also tried turning off all firewalls to no avail.... Any suggestions?

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  4. Anonymous
    2015-08-10T00:19:42+00:00

    We need updated drivers from qualcomm

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