Definition Update for Windows Defender - KB2267602 (Definition 1.213.5087.0) - Error 0x80070643

definition update Windows Defender – KB2267602 (Definição 1.213.5125.0) - Erro 0x80070643, how to end it?

@mtcdnp -

To manually download latest signatures try executing the following command : "%programfiles%\windows defender\mpcmdrun.exe" -signatureupdate -http

The error you are seeing is a generic Error_Install_failed code.  Can you access the following file (\windows\temp\mpsigstub.log) and post the entry with the error code.  I'd like to see were the error occurs.

Thx,

CJ.Eichholz (MSFT) - Microsoft Antimalware

CyberDust: +msft_cjeichholz

Twitter : @msft_cjeichholz

This post is provided as-is with no warranty or support.

I had the same issue running AVG virus protection. I had to completely uninstall AVG and restart in order to turn on my Defender.

When I run the command, I get the following

Microsoft Windows [Version 10.0.10586]

(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\XXX>"%programfiles%\windows defender\mpcmdrun.exe" -signatureupdate -http

Signature update started . . .

ERROR: Signature Update failed with hr=80070005

CmdTool: Failed with hr = 0x80070005. Check C:\Users\XXX\AppData\Local\Temp\MpCmdRun.log for more information

The log file has

Command:    MpSigStub.exe /program "C:\Users\XXX\AppData\Local\Temp\mpam-814e75.exe" /q WD

Start time: 3/15/2016 10:26 PM (version 11.1.5276.0)

ERROR 0x80070005 : UtilIsDirectoryWritable(C:\WINDOWS\Temp\58D719FECBE20C24CA555C534693827E-Sigs)

=================================== ProductSearch ==================================

                 Windows Defender:

         Status: Active           

        Product: 4.9.10586.0      

         Engine: 1.1.12300.0      

     Signatures: 1.211.1962.0     

     NIS Engine: 2.1.11804.0      

 NIS Signatures: 115.26.0.0       

================================ PackageDiscovery ================================

ERROR 0x80070005 : UtilIsDirectoryWritable(C:\WINDOWS\Temp\58D719FECBE20C24CA555C534693827E-Sigs)

Package files discovered:

c:\3a01c076a348a276b692f3\115.0.0.0_to_115.40.0.0_NISfull.vdm_source_NISbase.vdm._p (?.?.?.?)

c:\3a01c076a348a276b692f3\nisbase.vdm (115.0.0.0)

c:\3a01c076a348a276b692f3\gapaengine.dll (2.1.11804.0)

               NIS Full:  

   NIS engine: 2.1.11804.0

 NIS base VDM: 115.0.0.0  

 NIS full VDM: 115.40.0.0

================================ PatchApplication ================================

Patched nisfull.vdm to 115.40.0.0

================================= MpUpdateEngine =================================

Package files for the engine update:

c:\3a01c076a348a276b692f3\115.0.0.0_to_115.40.0.0_NISfull.vdm_source_NISbase.vdm._p (?.?.?.?)

c:\3a01c076a348a276b692f3\nisbase.vdm (115.0.0.0)

c:\3a01c076a348a276b692f3\nisfull.vdm (115.40.0.0)

c:\3a01c076a348a276b692f3\gapaengine.dll (2.1.11804.0)

ERROR 0x800106ba : MpUpdateEngine(c:\3a01c076a348a276b692f3)

================================== XcopyDeployment =================================

Using Xcopy location: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates

================================== XcopyForProduct =================================

ERROR 0x80070005 : CopyFile(c:\3a01c076a348a276b692f3\gapaengine.dll, C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates\gapaengine.dll)

ERROR 0x80070005 : XcopyDeployment

ERROR 0x80070005 : IProduct->UpdateEngine

================================= ValidateUpdate =================================

nisfull.vdm version in package is 115.40.0.0, but after update machine has older version 115.26.0.0

                         Watson Report:    Position:

                HRESULT: 0x80070005        P1       

         FailedFunction: MpUpdateEngine    P2       

              Operation: NIS Full          P3       

 SourceComponentVersion: 11.1.5276.0       P4       

    SourceComponentName: mpsigstub.exe     P5       

         ProductVersion: 4.9.10586.0       P6       

            ProductName: Windows Defender  P7       

ERROR 0x800106ba : Failed to send error Heartbeat report for product: Windows Defender

ERROR 0x80070005 : One or more of the packages found failed to update for Windows Defender.

ERROR 0x80070005 : One or more of the products found failed to update; returning this error

Deleted c:\3a01c076a348a276b692f3\115.0.0.0_to_115.40.0.0_NISfull.vdm_source_NISbase.vdm._p

Deleted c:\3a01c076a348a276b692f3\nisbase.vdm

Deleted c:\3a01c076a348a276b692f3\nisfull.vdm

Deleted c:\3a01c076a348a276b692f3\gapaengine.dll

ERROR 0x80070005 : MpSigStubMain

End time: 3/15/2016 10:26 PM

FYI, I'm running Norton Security.

I don’t care about the Defender updates; I am running Norton. The problem is that the Defender update is blocking all the other updates. So far I have to run the update troubleshooter every day and then check for updates, this works but it is not an optimal solution.