Definition Update for Windows Defender - KB2267602 (Definition 1.213.5087.0) - Error 0x80070643

Anonymous
2016-02-01T12:45:02+00:00

For weeks now keep getting the message:

"Definition Update for Windows Defender - KB2267602 (Definition 1.213.5087.0) - Error 0x80070643"

While the computer seems to run ok, in the mean time I cannot update windows 10...

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-04-13T01:16:39+00:00

    This worked for me:  Run gpedit.msc if on Pro version, sort by path and look for Windows Defender. Go through and change from "Not Configured" to "Disabled".  In the second highlighted box, you'll want to "Enable". You'll notice the underlined red setting:

    Specify the day of the week to check for definition updates. "Enabled" and change to "Never"

    Reboot your machine and you should be good to go, this only works on the Pro version though.  You have to reboot as any attempting download will continue until you do so, even though it is disabled. 

    When you open "Settings/Update & Security" you should see this:

    "Some Settings are managed by your organization" in red which reflects what you just did in group policy.  All defender options are grayed out and inaccessible. 

    If you ever want to re-enable Windows Defender, repeat the process in reverse, changing "Disabled" to "Not Configured" in the first yellow box and "Enabled" to "Not Configured" in the second yellow box.

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  2. Anonymous
    2016-03-22T16:29:47+00:00

    For weeks now keep getting the message:

    "Definition Update for Windows Defender - KB2267602 (Definition 1.213.5087.0) - Error 0x80070643"

    While the computer seems to run ok, in the mean time I cannot update windows 10...

    Yes, ME TOO!!!  I have NIS and it takes over the role of win def.  Like everything else with windows and ms in general:  THIS IS OUR OS AND IF YOU HAVE ANY TROUBLE WITH OUR DS TECHS---T. S.!!  It would be easy for them to allow US, THE DUMB F!!!!!!'S THAT KEEP MS "ALIVE" AND "EMPLOYED" AND MILLIONAIRES, TO SIMPLY "HIDE THE G D UPDATE----BUTT---NO......let's act like "idiots" and "ignore " the SIMPLE WAY TO CORRECT THIS DUMB **** PROBLEM!!! 

    So now we will ALL HOLD OUR BREATH(NOT) FOR A "SOLUTION" RATHER THAN A BS, NON-PROBLEM-SOLVING REPLY!!!

    I am having very similar problem - have 3 PC's with W10 - all using Windows Defender.

    2 desktops OK but Laptop (which is an upgrade from W7 via MS rather than a new installation.

    Was OK but twice a day now automatic update always fails as above.

    Ordinary W10 updates, including reboot, always seem fine,

    Updating Windows Defender directly occasionally works BUT most times fails with a window saying it did not update due to a network or internet connectivity problem.

    Updating WD by downloading the latest signature update and then running that always seems to work and when updated the Windows Update does not fail - as now 'up to date'

    So far cannot find anyway of curing this!

    I have given up with this as cannot afford to waste so much time and put security @ risk!

    Have installed Avast until I see something sensible to 'fix' (and that works)  this problem

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  3. Anonymous
    2016-03-22T16:27:43+00:00

    @mtcdnp -

    To manually download latest signatures try executing the following command : "%programfiles%\windows defender\mpcmdrun.exe" -signatureupdate -http

    The error you are seeing is a generic Error_Install_failed code.  Can you access the following file (\windows\temp\mpsigstub.log) and post the entry with the error code.  I'd like to see were the error occurs.

    Thx,

    CJ.Eichholz (MSFT) - Microsoft Antimalware

    CyberDust: +msft_cjeichholz

    Twitter : @msft_cjeichholz

    This post is provided as-is with no warranty or support.

    Here is the MpSigStub.log

    "----------------------------------------------------------------------------------

    Command:    MpSigStub.exe /program "C:\WINDOWS\SoftwareDistribution\Download\Install\AM_Delta.exe" WD /q

    Start time: 3/19/2016 4:56 PM (version 11.1.5276.0)

    =================================== ProductSearch ==================================

                     Windows Defender:

             Status: Active           

            Product: 4.9.10586.0      

             Engine: 1.1.12505.0      

         Signatures: 1.215.871.0      

         NIS Engine: 2.1.11804.0      

     NIS Signatures: 115.40.0.0       

    ================================ PackageDiscovery ================================

    Package files discovered:

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P (?.?.?.?)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM (1.215.2348.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM (1.215.2348.0)

                   AM Delta:                    NIS Delta:  

           Engine: Not included  NIS engine:    Not included

      AS base VDM: Not included  NIS base VDM:  Not included

      AV base VDM: Not included  NIS full VDM:  115.42.0.0  

     AS delta VDM: 1.215.2348.0

     AV delta VDM: 1.215.2348.0

    ================================ PatchApplication ================================

    Patched nisfull.vdm to 115.42.0.0

    ================================= MpUpdateEngine =================================

    Package files for the engine update:

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P (?.?.?.?)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM (1.215.2348.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM (1.215.2348.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\nisfull.vdm (115.42.0.0)

    ERROR 0x80509004 : MpUpdateEngine(C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs)

    ERROR 0x80509004 : IProduct->UpdateEngine

    ================================= ValidateUpdate =================================

    mpasdlta.vdm version in package is 1.215.2348.0, but after update machine has older version 1.215.871.0

    mpavdlta.vdm version in package is 1.215.2348.0, but after update machine has older version 1.215.871.0

                             Watson Report:    Position:

                    HRESULT: 0x80509004        P1       

             FailedFunction: MpUpdateEngine    P2       

                  Operation: AM Delta          P3       

     SourceComponentVersion: 11.1.5276.0       P4       

        SourceComponentName: mpsigstub.exe     P5       

             ProductVersion: 4.9.10586.0       P6       

                ProductName: Windows Defender  P7       

    ERROR 0x800106b5 : Failed to send error Heartbeat report for product: Windows Defender

    ERROR 0x800106b5 : MpConfigSetValue(DeltaUpdateFailure)

    ================================= ValidateUpdate =================================

    nisfull.vdm version in package is 115.42.0.0, but after update machine has older version 115.40.0.0

                             Watson Report:    Position:

                    HRESULT: 0x80509004        P1       

             FailedFunction: MpUpdateEngine    P2       

                  Operation: NIS Delta         P3       

     SourceComponentVersion: 11.1.5276.0       P4       

        SourceComponentName: mpsigstub.exe     P5       

             ProductVersion: 4.9.10586.0       P6       

                ProductName: Windows Defender  P7       

    ERROR 0x800106b5 : Failed to send error Heartbeat report for product: Windows Defender

    ERROR 0x800106b5 : MpConfigSetValue(NISDeltaUpdateFailure)

    ERROR 0x80509004 : One or more of the packages found failed to update for Windows Defender.

    ERROR 0x80509004 : One or more of the products found failed to update; returning this error

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P

    ERROR 0x80509004 : MpSigStubMain

    End time: 3/19/2016 4:58 PM



    Command:    MpSigStub.exe /program "C:\WINDOWS\SoftwareDistribution\Download\Install\AM_Delta.exe" WD /q

    Start time: 3/20/2016 11:36 AM (version 11.1.5276.0)

    =================================== ProductSearch ==================================

                     Windows Defender:

             Status: Active           

            Product: 4.9.10586.0      

             Engine: 1.1.12505.0      

         Signatures: 1.215.871.0      

         NIS Engine: 2.1.11804.0      

     NIS Signatures: 115.40.0.0       

    ================================ PackageDiscovery ================================

    Package files discovered:

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P (?.?.?.?)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM (1.215.2410.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM (1.215.2410.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\NISBASE.VDM (115.0.0.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\GAPAENGINE.DLL (2.1.11804.0)

                   AM Delta:                    NIS Full:  

           Engine: Not included  NIS engine:    2.1.11804.0

      AS base VDM: Not included  NIS base VDM:  115.0.0.0  

      AV base VDM: Not included  NIS full VDM:  115.42.0.0

     AS delta VDM: 1.215.2410.0

     AV delta VDM: 1.215.2410.0

    ================================ PatchApplication ================================

    Patched nisfull.vdm to 115.42.0.0

    ================================= MpUpdateEngine =================================

    Package files for the engine update:

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P (?.?.?.?)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM (1.215.2410.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM (1.215.2410.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\NISBASE.VDM (115.0.0.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\nisfull.vdm (115.42.0.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\GAPAENGINE.DLL (2.1.11804.0)

    ERROR 0x800106ba : MpUpdateEngine(C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs)

    ================================== XcopyDeployment =================================

    Using Xcopy location: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates

    ================================== XcopyForProduct =================================

         Copied mpasdlta.vdm

         Copied mpavdlta.vdm

         Copied gapaengine.dll

         Copied nisbase.vdm

         Copied nisfull.vdm

    ================================== ServiceStart ==================================

    ERROR 0x80070005 : OpenServiceW

    ERROR 0x80070005 : XcopyDeployment

    ERROR 0x80070005 : IProduct->UpdateEngine

    ================================= ValidateUpdate =================================

    mpasdlta.vdm version in package is 1.215.2410.0, but after update machine has older version 1.215.871.0

    mpavdlta.vdm version in package is 1.215.2410.0, but after update machine has older version 1.215.871.0

                             Watson Report:    Position:

                    HRESULT: 0x80070005        P1       

             FailedFunction: MpUpdateEngine    P2       

                  Operation: AM Delta          P3       

     SourceComponentVersion: 11.1.5276.0       P4       

        SourceComponentName: mpsigstub.exe     P5       

             ProductVersion: 4.9.10586.0       P6       

                ProductName: Windows Defender  P7       

    ERROR 0x800106ba : Failed to send error Heartbeat report for product: Windows Defender

    ERROR 0x800106ba : MpConfigSetValue(DeltaUpdateFailure)

    ================================= ValidateUpdate =================================

    nisfull.vdm version in package is 115.42.0.0, but after update machine has older version 115.40.0.0

                             Watson Report:    Position:

                    HRESULT: 0x80070005        P1       

             FailedFunction: MpUpdateEngine    P2       

                  Operation: NIS Full          P3       

     SourceComponentVersion: 11.1.5276.0       P4       

        SourceComponentName: mpsigstub.exe     P5       

             ProductVersion: 4.9.10586.0       P6       

                ProductName: Windows Defender  P7       

    ERROR 0x800106ba : Failed to send error Heartbeat report for product: Windows Defender

    ERROR 0x80070005 : One or more of the packages found failed to update for Windows Defender.

    ERROR 0x80070005 : One or more of the products found failed to update; returning this error

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\NISBASE.VDM

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\nisfull.vdm

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\GAPAENGINE.DLL

    ERROR 0x80070005 : MpSigStubMain

    End time: 3/20/2016 11:36 AM



    Command:    MpSigStub.exe /program "C:\WINDOWS\SoftwareDistribution\Download\Install\AM_Delta.exe" WD /q

    Start time: 3/21/2016 10:45 AM (version 11.1.5276.0)

    =================================== ProductSearch ==================================

                     Windows Defender:

             Status: Active           

            Product: 4.9.10586.0      

             Engine: 1.1.12505.0      

         Signatures: 1.215.871.0      

         NIS Engine: 2.1.11804.0      

     NIS Signatures: 115.40.0.0       

    ================================ PackageDiscovery ================================

    Package files discovered:

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P (?.?.?.?)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM (1.215.2488.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM (1.215.2488.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\NISBASE.VDM (115.0.0.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\GAPAENGINE.DLL (2.1.11804.0)

                   AM Delta:                    NIS Full:  

           Engine: Not included  NIS engine:    2.1.11804.0

      AS base VDM: Not included  NIS base VDM:  115.0.0.0  

      AV base VDM: Not included  NIS full VDM:  115.42.0.0

     AS delta VDM: 1.215.2488.0

     AV delta VDM: 1.215.2488.0

    ================================ PatchApplication ================================

    Patched nisfull.vdm to 115.42.0.0

    ================================= MpUpdateEngine =================================

    Package files for the engine update:

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P (?.?.?.?)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM (1.215.2488.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM (1.215.2488.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\NISBASE.VDM (115.0.0.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\nisfull.vdm (115.42.0.0)

    C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\GAPAENGINE.DLL (2.1.11804.0)

    ERROR 0x800106ba : MpUpdateEngine(C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs)

    ================================== XcopyDeployment =================================

    Using Xcopy location: C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Updates

    ================================== XcopyForProduct =================================

         Copied mpasdlta.vdm

         Copied mpavdlta.vdm

         Copied gapaengine.dll

         Copied nisbase.vdm

         Copied nisfull.vdm

    ================================== ServiceStart ==================================

    ERROR 0x80070005 : OpenServiceW

    ERROR 0x80070005 : XcopyDeployment

    ERROR 0x80070005 : IProduct->UpdateEngine

    ================================= ValidateUpdate =================================

    mpasdlta.vdm version in package is 1.215.2488.0, but after update machine has older version 1.215.871.0

    mpavdlta.vdm version in package is 1.215.2488.0, but after update machine has older version 1.215.871.0

                             Watson Report:    Position:

                    HRESULT: 0x80070005        P1       

             FailedFunction: MpUpdateEngine    P2       

                  Operation: AM Delta          P3       

     SourceComponentVersion: 11.1.5276.0       P4       

        SourceComponentName: mpsigstub.exe     P5       

             ProductVersion: 4.9.10586.0       P6       

                ProductName: Windows Defender  P7       

    ERROR 0x800106ba : Failed to send error Heartbeat report for product: Windows Defender

    ERROR 0x800106ba : MpConfigSetValue(DeltaUpdateFailure)

    ================================= ValidateUpdate =================================

    nisfull.vdm version in package is 115.42.0.0, but after update machine has older version 115.40.0.0

                             Watson Report:    Position:

                    HRESULT: 0x80070005        P1       

             FailedFunction: MpUpdateEngine    P2       

                  Operation: NIS Full          P3       

     SourceComponentVersion: 11.1.5276.0       P4       

        SourceComponentName: mpsigstub.exe     P5       

             ProductVersion: 4.9.10586.0       P6       

                ProductName: Windows Defender  P7       

    ERROR 0x800106ba : Failed to send error Heartbeat report for product: Windows Defender

    ERROR 0x80070005 : One or more of the packages found failed to update for Windows Defender.

    ERROR 0x80070005 : One or more of the products found failed to update; returning this error

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\115.0.0.0_TO_115.42.0.0_NISFULL.VDM_SOURCE_NISBASE.VDM._P

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPASDLTA.VDM

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\MPAVDLTA.VDM

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\NISBASE.VDM

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\nisfull.vdm

    Deleted C:\WINDOWS\Temp\D0585148C703F3D468F1DC9B543C3787-Sigs\GAPAENGINE.DLL

    ERROR 0x80070005 : MpSigStubMain

    End time: 3/21/2016 10:45 AM

    ----------------------------------------------------------------------------------"

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  4. Anonymous
    2016-03-22T15:46:53+00:00

    For weeks now keep getting the message:

    "Definition Update for Windows Defender - KB2267602 (Definition 1.213.5087.0) - Error 0x80070643"

    While the computer seems to run ok, in the mean time I cannot update windows 10...

    Yes, ME TOO!!!  I have NIS and it takes over the role of win def.  Like everything else with windows and ms in general:  THIS IS OUR OS AND IF YOU HAVE ANY TROUBLE WITH OUR DS TECHS---T. S.!!  It would be easy for them to allow US, THE DUMB F!!!!!!'S THAT KEEP MS "ALIVE" AND "EMPLOYED" AND MILLIONAIRES, TO SIMPLY "HIDE THE G D UPDATE----BUTT---NO......let's act like "idiots" and "ignore " the SIMPLE WAY TO CORRECT THIS DUMB **** PROBLEM!!! 

    So now we will ALL HOLD OUR BREATH(NOT) FOR A "SOLUTION" RATHER THAN A BS, NON-PROBLEM-SOLVING REPLY!!!

    I am having very similar problem - have 3 PC's with W10 - all using Windows Defender.

    2 desktops OK but Laptop (which is an upgrade from W7 via MS rather than a new installation.

    Was OK but twice a day now automatic update always fails as above.

    Ordinary W10 updates, including reboot, always seem fine,

    Updating Windows Defender directly occasionally works BUT most times fails with a window saying it did not update due to a network or internet connectivity problem.

    Updating WD by downloading the latest signature update and then running that always seems to work and when updated the Windows Update does not fail - as now 'up to date'

    So far cannot find anyway of curing this!

    Was this answer helpful?

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  5. Anonymous
    2016-03-21T19:30:45+00:00

    For weeks now keep getting the message:

    "Definition Update for Windows Defender - KB2267602 (Definition 1.213.5087.0) - Error 0x80070643"

    While the computer seems to run ok, in the mean time I cannot update windows 10...

    Yes, ME TOO!!!  I have NIS and it takes over the role of win def.  Like everything else with windows and ms in general:  THIS IS OUR OS AND IF YOU HAVE ANY TROUBLE WITH OUR DS TECHS---T. S.!!  It would be easy for them to allow US, THE DUMB F!!!!!!'S THAT KEEP MS "ALIVE" AND "EMPLOYED" AND MILLIONAIRES, TO SIMPLY "HIDE THE G D UPDATE----BUTT---NO......let's act like "idiots" and "ignore " the SIMPLE WAY TO CORRECT THIS DUMB **** PROBLEM!!! 

    So now we will ALL HOLD OUR BREATH(NOT) FOR A "SOLUTION" RATHER THAN A BS, NON-PROBLEM-SOLVING REPLY!!!

    Was this answer helpful?

    6 people found this answer helpful.
    0 comments No comments