Lumia 950 shuts down randomly and has trouble starting again

Anonymous
2016-04-14T22:42:30+00:00

Several days ago my Lumia 950 started randomly shutting down. It happens all of the time and when it does it is not easy to get it to start again. Rarely I am able to just hold the power button and have it turn on, usually what happens is the power button either does nothing or the phone acts like it is starting but after the "Microsoft" screen it just shuts off again. When either of those things happen the only way to get it to actually start up is to either start charging the phone or take out the battery and then put it back in. Half of the time when I am able to get it started again it says there are problems on the SD card and needs to scan it to fix errors, meaning everything that I have saved on the SD card is unusable. I have never received a message that says the scan has completed. Usually the phone shuts off on it's own shortly after and the SD card is fine when it gets started again. One time the phone was on for an hour or so and in the storage settings it looked like the SD card was still being scanned, but once restarted the SD card was fine. Unfortunately, I don't have anything else that uses microSD cards at the moment so I can't check it with another computer to see if there really is a problem. 

I'm 99% sure that the solution to this problem is going to be the same as every other time that the phone screws up which is to reset everything. I'm a big fan of Microsoft and Windows phones, but I'm getting really tired of having all of these problems on a supposedly release ready phone and software and having to reset all of the time. I'm posting here on the off chance that there might be an easier solution to the problem. 

By the way, I did get a notification a day or two ago after one of the shut downs that said new updates were installed, but that didn't help the random shut offs. 

Thank You.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2017-05-08T01:33:22+00:00

    I have to say thank you. I cut 1 gift card & 1 business card to fit on top of my battery and have had my first full day without struggling with my phone. Since at least a month if not longer. I would have never come up with this on my own cause having it plugged in seemed to solve the issue but I guess the battery connection didn't get moved lose cause I wasn't moving around when it was plugged in. I think I'm going to enjoy my 950 again. It is the best phone on the market in my opinion when it's working as it should. What a relief.

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  2. Anonymous
    2017-05-15T16:17:50+00:00

    Lol before i read this i did the same with post it and it worked, its a battery issue, i need to buy a new one, but the post its are working.

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  3. Anonymous
    2017-06-10T13:02:58+00:00

    I've had my 950 for a year and a half with absolutely no problems until the latest update and now am having the exact same issues. I know people are saying it is a hardware issue, but I think it seems strange that all was fine until the latest update.

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  4. Anonymous
    2017-06-10T20:02:38+00:00

    I felt the same way and was apprehensive. About the solution. However once I secured the battery in its place i have not had the problem since.

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  5. Anonymous
    2017-06-11T03:42:01+00:00

    So I just recently had my screen changed coz I broke it. The screws and all are all tight, I figured maybe my battery 🔋 will work without "the cards". It just gave me one good day and then it started turning off again. So back goes "the cards" on top of my battery. Problem solved. 😀😂

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