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Several days ago my Lumia 950 started randomly shutting down. It happens all of the time and when it does it is not easy to get it to start again. Rarely I am able to just hold the power button and have it turn on, usually what happens is the power button either does nothing or the phone acts like it is starting but after the "Microsoft" screen it just shuts off again. When either of those things happen the only way to get it to actually start up is to either start charging the phone or take out the battery and then put it back in. Half of the time when I am able to get it started again it says there are problems on the SD card and needs to scan it to fix errors, meaning everything that I have saved on the SD card is unusable. I have never received a message that says the scan has completed. Usually the phone shuts off on it's own shortly after and the SD card is fine when it gets started again. One time the phone was on for an hour or so and in the storage settings it looked like the SD card was still being scanned, but once restarted the SD card was fine. Unfortunately, I don't have anything else that uses microSD cards at the moment so I can't check it with another computer to see if there really is a problem.
I'm 99% sure that the solution to this problem is going to be the same as every other time that the phone screws up which is to reset everything. I'm a big fan of Microsoft and Windows phones, but I'm getting really tired of having all of these problems on a supposedly release ready phone and software and having to reset all of the time. I'm posting here on the off chance that there might be an easier solution to the problem.
By the way, I did get a notification a day or two ago after one of the shut downs that said new updates were installed, but that didn't help the random shut offs.
Thank You.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had a similar problem, the phone would turnoff randomly and then not start, even if it was plugged in sometimes, then you could never tell how much charge you had. I also had the SD card warning on a couple of occasions. Anyway, I reinstalled the software using the window device recovery software, which improved things but didn't cure it, so then I bought a new battery and so far its been fine.
I had exactly the same problem before, the turning off to the SD card problem. It has been 3 days now and my phone hasnt turned off except when my battery drained. My simple solution is post-its. I folded 2 post-its and placed them on top of my battery before putting the cover back on.
I have this exact same problem. As soon as it updated the last time it started doing this. I have done a factory reset after removing my SD card still to no avail. =(
I had exactly the same problem before, the turning off to the SD card problem. It has been 3 days now and my phone hasnt turned off except when my battery drained. My simple solution is post-its. I folded 2 post-its and placed them on top of my battery before putting the cover back on.
Why would you even think to do put post-it's on the back of your battery to solve the problem? How could that possibly cause the phone to work properly? Please explain this further, and in greater detail. Just cause if you can make it work just by adding a couple small pieces of paper to the back of the battery, I'm sure that I could then make it absolutely fail beyond the problems I am already having. Thanks in advance. 🤸🤹��🤹��🤔🤹��🤹��🤹��🤹��🤹
Hi there,
So the reason that I placed something behind my battery 🔋 its because the battery gets loose. So I change the post it's to gift cards, I cut them in the size of my battery and carefully put them on top of my battery. I had 2 of them and then after that I put the cover over. My phone has been great. I have been watching all my shows and not even one shut down. Just give it a try, there's no harm in trying. I am loving my phone again.
