Lumia 950 shuts down randomly and has trouble starting again

Anonymous
2016-04-14T22:42:30+00:00

Several days ago my Lumia 950 started randomly shutting down. It happens all of the time and when it does it is not easy to get it to start again. Rarely I am able to just hold the power button and have it turn on, usually what happens is the power button either does nothing or the phone acts like it is starting but after the "Microsoft" screen it just shuts off again. When either of those things happen the only way to get it to actually start up is to either start charging the phone or take out the battery and then put it back in. Half of the time when I am able to get it started again it says there are problems on the SD card and needs to scan it to fix errors, meaning everything that I have saved on the SD card is unusable. I have never received a message that says the scan has completed. Usually the phone shuts off on it's own shortly after and the SD card is fine when it gets started again. One time the phone was on for an hour or so and in the storage settings it looked like the SD card was still being scanned, but once restarted the SD card was fine. Unfortunately, I don't have anything else that uses microSD cards at the moment so I can't check it with another computer to see if there really is a problem. 

I'm 99% sure that the solution to this problem is going to be the same as every other time that the phone screws up which is to reset everything. I'm a big fan of Microsoft and Windows phones, but I'm getting really tired of having all of these problems on a supposedly release ready phone and software and having to reset all of the time. I'm posting here on the off chance that there might be an easier solution to the problem. 

By the way, I did get a notification a day or two ago after one of the shut downs that said new updates were installed, but that didn't help the random shut offs. 

Thank You.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2018-08-01T15:54:51+00:00

    Amazon.com

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  2. Anonymous
    2018-08-01T15:52:23+00:00

    Hi

    could you send me a link of the product that you bought from synergy. I just tsearched and couldnt find any. Im interested in batteries 950 and 950xl. Although i think Mugen batteries are far more better choice but pricey.

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  3. Anonymous
    2018-08-01T15:28:20+00:00

    I bought it on Amazon. Shipping was quick and the price was reasonable. Hope the new battery keeps working for you.

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  4. Anonymous
    2018-07-25T19:05:39+00:00

    Hello Bored of me.  Thank you for the update. I will finally look into the Synergy battery option. Can it be found on Amazon or can I find it elsewhere? I just purchased and installed a battery from Beltron through Amazon. I had to first glue the glass face back on the phone because the original battery got so hot that it bulged up and pushed the glass right up off the body of the phone. I just installed the new battery a few minutes ago but so far, so good. We'll see. In the future, it's good to know that there are other options too.

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  5. Anonymous
    2018-07-25T16:47:13+00:00

    HI. I also had issues with my phone and got a synergy  battery as a replacement in May. Since then it is working perfectly and no more unexpected shut downs.... I got a Synergy battery (came with 2 batteries) and would definitely recommend it as it has been working flawlessly.

    Hope this helps.

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