Lumia 950 shuts down randomly and has trouble starting again

Anonymous
2016-04-14T22:42:30+00:00

Several days ago my Lumia 950 started randomly shutting down. It happens all of the time and when it does it is not easy to get it to start again. Rarely I am able to just hold the power button and have it turn on, usually what happens is the power button either does nothing or the phone acts like it is starting but after the "Microsoft" screen it just shuts off again. When either of those things happen the only way to get it to actually start up is to either start charging the phone or take out the battery and then put it back in. Half of the time when I am able to get it started again it says there are problems on the SD card and needs to scan it to fix errors, meaning everything that I have saved on the SD card is unusable. I have never received a message that says the scan has completed. Usually the phone shuts off on it's own shortly after and the SD card is fine when it gets started again. One time the phone was on for an hour or so and in the storage settings it looked like the SD card was still being scanned, but once restarted the SD card was fine. Unfortunately, I don't have anything else that uses microSD cards at the moment so I can't check it with another computer to see if there really is a problem. 

I'm 99% sure that the solution to this problem is going to be the same as every other time that the phone screws up which is to reset everything. I'm a big fan of Microsoft and Windows phones, but I'm getting really tired of having all of these problems on a supposedly release ready phone and software and having to reset all of the time. I'm posting here on the off chance that there might be an easier solution to the problem. 

By the way, I did get a notification a day or two ago after one of the shut downs that said new updates were installed, but that didn't help the random shut offs. 

Thank You.

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2018-09-08T21:19:45+00:00

    just had this same problem, try tightening the torx screws near the battery and card reader.  worked like magic for me, no paper or cards needed!

    Cheers!

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  2. Anonymous
    2018-09-08T21:17:59+00:00

    Why would you even think to do put post-it's on the back of your battery to solve the problem? How could that possibly cause the phone to work properly? Please explain this further, and in greater detail. Just cause if you can make it work just by adding a couple small pieces of paper to the back of the battery, I'm sure that I could then make it absolutely fail beyond the problems I am already having. Thanks in advance. 🤸🤹��🤹��🤔🤹��🤹��🤹��🤹��🤹

    It's a common thing, but there is a much easier solution: Tighten the Torx screws.  I was having this problem recently, and I pinpointed the problem to the battery being loose by knocking the top of the phone against my hand (causing the battery to lurch away from the contacts).  When I opened up the phone to investigate, I noticed the screws nearest the battery terminal--not coincidentally right next to the SIM/SD reader also--were a bit loose.  After opening it up and making sure all connections were fine under the hood, I closed it back up and made sure every screw was tight. I worry I'll break it if I try knocking it against my hand any harder to replicate the problem. All fixed!

    I'm guessing that, being kept in a tight pocket (which actually torques the phone--I've had a few in the past that were warped after a year.. hah) can loosen the screws over time, and the connections for the cards and battery are pressure-based.

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  3. Anonymous
    2018-08-01T16:42:08+00:00

    These are the ones I bought. So far been working perfectly.

    https://www.amazon.ca/gp/product/B071XJR4NY/ref=oh\_aui\_detailpage\_o01\_s00?ie=UTF8&psc=1

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  4. Anonymous
    2018-08-01T16:35:10+00:00

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  5. Anonymous
    2018-08-01T15:59:35+00:00

    Hi and thanks i tried on amazon looking for the specific synergy battery but all i got was some results from some B company dont recall at the monent. I have bought previously but they didnt worked as it should. Battery drains so fast and high heat during charging time. And that is the reason i wanted a direct link to the specific item. 

    Tnx anyway

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