How is your computer now?
Are you having alerts?
The next step would be to do an online scan.
When doing online scan, temporarily disable your Antivirus and security tools.
When doing so, do not surf the internet till the scan has finished.
What we can do now is run an online scan with Eset, a good trusted scanner, reliable and thorough.
The settings I suggest will also show us items located in quarantine folders so don't be alarmed with this, also, in case of a false positive I ask that you not allow it to delete what it does find.
This scanner can take quite a bit of time to run, depending of course how full your computer is.
Ensure your external and/or USB drives are inserted during the scan.
How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
- Close all opened programs, open your browser and go to the following link: ESET Online Scanner
- Click on the SCAN NOW button under ESET Online Scanner.
- Depending on which browser you are using, you might be prompted to download an executable file.
- Please save it to your desktop.
- Right-click on esetonlinescanner_enu.exe and select Run as administrator.
- If you agree to the Terms of use, select Accept to continue.
- Please check the following option:
- Enable detection of potentially unwanted applications
Select Advanced settings and ensure that the following options are
checked:
- Enable detection of potentially unsafe applications
- Enable detection of suspicious applications
- Scan archives
- Enable Anti-Stealth technology
Make sure that the following option is NOT checked:
=> Very important!
Clean threats automatically
- Click Scan and the process will now begin. Please do not use your computer while the scan is running.
- Once the scan is completed, click Copy to clipboard.
- Open the Start menu and type notepad.exe in the
search programs and files box.
- Press Enter. A blank Notepad page should open, paste the contents inside the window.
- Save the file as ESETScan.txt.
What you can do here is check the results yourself, which is recommended or, copy and paste the results here for us to help you remove malicious files/folders.
- Please copy/paste the contents of ESETScan.txt in your next reply.
- You can now safely close the program.
Do not forget to re-activate your Antivirus at this point.