Windows 8.1 won't update

Anonymous
2016-04-26T17:06:57+00:00

My laptop won't update the normal updates.  I have tried running the windows update troubleshooter, it says it fixed a couple of things but it still won't update any updates.  We've also tried upgrading to windows 10, but that doesn't work either.  I've had to turn off the automatic updates, otherwise it says it updating, then says failure to update, undoing changes and takes absolutely ages to boot up.  Any ideas anyone?

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2016-05-01T19:21:13+00:00

    That worked!  It's still saying 723 failed though.

    Is there any way we can update to Windows 10, every time we've tried its failed.

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  2. Anonymous
    2016-05-01T19:42:58+00:00

    I wouldn't advise it until you've installed all the updates for 8.1

    But you can use the same wusa command to install the updates which won't install normally. Just change the name of the folder to that of the update and amend the path.

    If you like, you can copy/paste the KB numbers to Notepad and then upload it to your OneDrive account / Shared folder and then post the link to it here. I'll create download links for the files for you and create the commands to install them. Might take a while considering there are so many, but we'll get there in the end I'm sure.

    You can use the same folder you created already, but will just need to change the name (number) of it each time.

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  3. Anonymous
    2016-05-02T08:08:41+00:00

    I've managed to install them all apart from KB3146723.  It still keeps failing on that one.

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  4. Anonymous
    2016-05-02T10:42:02+00:00

    You must be dogtired after installing 723 updates!

    Anyway, try performing a so called Clean Boot which loads a minimal set of drivers and files. You'll find illustrated instructions in this support article:

    https://support.microsoft.com/en-us/kb/929135

    Don't forget to make a note of the instructions on how to return to normal mode afterwards. You'll find them under the heading: "How to reset the computer to start normally after clean boot troubleshooting".

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  5. Anonymous
    2016-05-02T15:50:16+00:00

    KB3146723 still fails to install.

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