Windows 7 Updates not downloading.

That 3138612 update is probably installed for most users, it's from March 2016. I also have it, but Windows update got stuck again. It's strange how Windows update never had problems until recently when Microsoft is running out of time with Windows 10 forced update. You need to fix your own problems Microsoft, rather than let users try to figure out what is broken this time. Hire some actual programmers to help with important stuff.

Select the keyboard shortcut Win+X, and click Command Prompt (Admin) on the drop down menu. Type cd\ and press ENTER. Type ensuring spaces are inserted as indicated and press the ENTER key after each line:

REGSVR32 WUPS2.DLL /S

REGSVR32 WUPS.DLL /S

REGSVR32 WUAUENG.DLL /S

REGSVR32 WUAPI.DLL /S

REGSVR32 WUCLTUX.DLL /S

REGSVR32 WUWEBV.DLL /S

REGSVR32 JSCRIPT.DLL /S

REGSVR32 MSXML3.DLL /S

Exit

Please restart your computer and run the Windows Update Troubleshooter again

http://go.microsoft.com/?linkid=9830262

Please provide the exact details of any problem it reports as not fixed.

For the 0x80070057 error please do what follows.

As appropriate please download and run the System Update Readiness Tool – 32 bit (x86 version)

http://www.microsoft.com/en-us/download/details.aspx?id=3132 

or

Download and run the System Update Readiness Tool -64 bit version

http://www.microsoft.com/en-us/download/details.aspx?id=20858

The System Update Readiness Tool creates a log file that captures any issues that the tool found or fixed. The log file is located at the following location:

•%SYSTEMROOT%\Logs\CBS\CheckSUR.log

•%SYSTEMROOT%\Logs\CBS\CheckSUR.persist.log

The system root is normally C. If the files are not there, checkC:\windows\ logs\CBS.

You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

Do not use Search to find the files. Open Windows Explorer (keyboard shortcut Win+E), locate and expand the file path (item 1 in the image below) Computer>Local Disk (C:)>Windows>Logs>CBS (item 2 below). Expand by clicking the arrowhead pointing right immediately before each folder in turn to see the next folder in the file path until you see the CheckSUR.log and CheckSUR.persist.log (item 3 below).

Please upload a copy of these logs to your OneDrive as shared files and post a link here.

Please run the Windows Update Troubleshooter:

http://go.microsoft.com/fwlink/?LinkId=231149

Please provide the exact details of any problem it reports as not fixed.

Windows Update Error Codes

http://answers.microsoft.com/en-us/windows/wiki/windows\_7-update/windows-update-error-codes/bd72b821-05bf-4efd-bea1-b0be08fffe54

Please provide more information to enable your problem to be diagnosed.

Please restart your computer and allow 20 minutes for the system to run before uploading information. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. If the report is in a language other than English, please state the language.

Please upload and share with everyone a fresh copy of your System log from your Event Viewer to your One Drive and post a link here. It helps to avoid confusion if you remove any earlier copies of the log files from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

I can confirm that installing KB3153199 fixed the problem (Win7 Home Premium x64 SP1). Windows update started downloading updates after couple of minutes of thinking and found 14 important updates.

Please run the Windows Update Troubleshooter:

http://go.microsoft.com/fwlink/?LinkId=231149

Please provide the exact details of any problem it reports as not fixed.

Windows Update Error Codes

http://answers.microsoft.com/en-us/windows/wiki/windows\_7-update/windows-update-error-codes/bd72b821-05bf-4efd-bea1-b0be08fffe54

Please provide more information to enable your problem to be diagnosed.

Please restart your computer and allow 20 minutes for the system to run before uploading information. When examining Event Viewer log files many, not all, problems show in the period immediately after the computer has been booted.

Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key (alternative is Select Start, All Programs, Accessories, System Tools, System Information). Select File, Export and give the file a name noting where it is located. Do not place the cursor within the body of the report before exporting the file. The system creates a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. Reports in normal mode preferred. Please say if the report has been obtained in safe mode. If the report is in a language other than English, please state the language.

Please upload and share with everyone a fresh copy of your System log from your Event Viewer to your One Drive and post a link here. It helps to avoid confusion if you remove any earlier copies of the log files from your OneDrive.

To access the System log select Start, Control Panel, Administrative Tools, Event Viewer, from the list in the left side of the window expand Windows Logs and select System. Place the cursor on System, select Action from the Menu and Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files. Do not place the cursor in the list of reports before selecting Action from the menu. Do not clear logs whilst you have a continuing problem.

For help with OneDrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/MicrosoftCommunity1.htm

The troubleshooter identified 2 issues that were not fixed:

Service registration is missing or corrupt

Windows Update error 0x80070057(2016-04-27-T-06_44_29P)

Any suggestions?

Thanks.