Lumia 650 loses Wi-Fi connectivity until reboot

Anonymous
2016-03-19T08:56:28+00:00

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

Did anyone else encounter this problem?

Model: Microsoft Lumia 650

Version: 1511

OS build: 10.0.10586.164

Firmware version: 01087.00025.15484.39013

Hardware version: 3.0.4.0

SOC version: 8909

Manufacturer Name: RM-1152_13769

Mobile Operator: 000-FI

Configuration ID: *************

Core Build ID: 1230.91 (01087.00025.15484.39000)

BSP Release: 1078.0025

Global Settings DB Release Identifier: GSDB_RG0_15w48_53

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-07-12T17:57:01+00:00

    It's not you!

    Neither your routers, repeaters or access points.

    It clearly is an annoying blocking bug in that Lumia 650!!!

    I'd liked to hear or read about this before I decided last week to buy one after the price had dropped.

    Did anyone try if the Windows Insider fast ring preview version (build 14385.0) solves the issue?

    Phone model: Lumia 650

    PackageTitle: VAR EURO A2 CV BLK_DR

    Product Code: 059X6V7

    manufacturerHardwareModel: RM-1152

    Last Firmware: 01078.00037.16082.41017

    Versie: 1511

    Besturingssysteembuild: 10.0.10586.420

    Revisienummer van firmware: 01078.00037.16082.41017

    Revisienummer van hardware: 3.0.4.0

    Chip-SOC-versie: 8909

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  2. Anonymous
    2016-07-12T18:53:04+00:00

    I had the same problem, now I changed my wifi settings on the router to 802.11 b/g/n instead of b/g and 20/40MHz instead of 50 Mhz and another channel. So far no problem but my problem didn't occur every day. If this turns out not to be a working solution I'll report back. A few days now with this setting....

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  3. Anonymous
    2016-07-12T20:22:48+00:00

    More findings in hope this helps diagnose the problem: I was at an outdoors festival where for 3 days I connected exclusively to open hotspots from a single provider (meaning they probably had the same configuration), and only kept Wi-Fi switched on for short periods of time to save battery. Wi-Fi connectivity never broke for the entire time.

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  4. Anonymous
    2016-07-13T10:51:08+00:00

    Problem seems to be fixed for Lumia 950 with new Firmware from last week.

    Maybe we'll get a fix for the Lumia 650?

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  5. Anonymous
    2016-07-15T09:41:08+00:00

    It seems that 10586.494 still didn't fix the issue.

    I upgraded my phone yesterday but the problem is still there. Update was supposed to fix:

    "Fixed additional issues in .NET, Windows Kernel, Windows Update, authentication, revised daylight saving time, support for PDF files, Bluetooth, Microsoft Edge, Internet Explorer 11, networking, and Wi-Fi connectivity."

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