Lumia 650 loses Wi-Fi connectivity until reboot

Anonymous
2016-03-19T08:56:28+00:00

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

Did anyone else encounter this problem?

Model: Microsoft Lumia 650

Version: 1511

OS build: 10.0.10586.164

Firmware version: 01087.00025.15484.39013

Hardware version: 3.0.4.0

SOC version: 8909

Manufacturer Name: RM-1152_13769

Mobile Operator: 000-FI

Configuration ID: *************

Core Build ID: 1230.91 (01087.00025.15484.39000)

BSP Release: 1078.0025

Global Settings DB Release Identifier: GSDB_RG0_15w48_53

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-09-27T12:45:00+00:00

    Hi!

    Last Sunday I got the info that the firmware update is spread over the air here in Germany. I assume that this also applies to other countries - just try it by checking for updates in the Settings area. The firmware update shows with a text like "MICROSOFTDMG". If the new firmware is not shown, it probably is a matter of days until Microsoft releases it in your area.

    The other option is to check for updates with the Microsoft Device Rescue Tool on your PC. Installing updates this way means to reset your phone. But: What you can do before updating this way is to backup your phone - it should be no problem to restore (almost) everything afterwards.

    You can see your firmware version by opening Settings - System - Info. Here you find a button like "More info" or so if the version is not shown. The old firmware is version 16082.41014, the new one is 16352.50011.

    Have fun!

    Heiko

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  2. Anonymous
    2016-09-27T15:19:20+00:00

    Settings>System >About>More Info

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  3. Anonymous
    2016-09-27T19:46:22+00:00

    I've got firmware update couple of weeks ago, and since then I don't have any problems with WiFi, it works stable solid. My FW version is 16352.50006.

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  4. Anonymous
    2016-09-27T20:52:29+00:00

    I didn't have to reset or use the recovery tool. Since an update and reboot, Wi-Fi has been working rock solid.

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  5. Anonymous
    2016-10-10T07:21:24+00:00

    My resolution was to set a static ip for my phone in dhcp configuration in my wifi router. Since than no reboot was needed. Runs without reboot since 2 weeks now.

    My FW version is 16352.50015.

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