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With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.
At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.
In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.
Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.
Did anyone else encounter this problem?
Model: Microsoft Lumia 650
Version: 1511
OS build: 10.0.10586.164
Firmware version: 01087.00025.15484.39013
Hardware version: 3.0.4.0
SOC version: 8909
Manufacturer Name: RM-1152_13769
Mobile Operator: 000-FI
Configuration ID: *************
Core Build ID: 1230.91 (01087.00025.15484.39000)
BSP Release: 1078.0025
Global Settings DB Release Identifier: GSDB_RG0_15w48_53
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Me too.
Randomly the Wifi connection get's dropped (ever 1-2 days) and re-connecting is only possible after rebooting the Lumia 650. I tried with different Wifi networks at 2,4 Ghz.
When the Lumia 650 looses the connction to the Wifi it's trying to reconnect all the time and the battery is getting empty -> Reboot -> Wifi connects without problems.
Microsoft: Please fix this bug.
I THINK I HAVE SOLVED THE PROBLEM.
simply go to wifi then wifi sense and turn off "connect to suggested open hotspots"
also turn off "connect to networks shared by my contacts"
i have had this problem for ages losing wifi connection sometimes 6 times a day
since i turned these setting off it has not happened i am only on day 2 though so its still a theory
good luck guys
Mike
p.s sorry about grammar and spellings
Thank you Mike, for this helpful hint!
I am sorry to say that it does not fix the WiFi problem in my case: The two options you mention were always set to "Off" on my Lumia 650, but the problem is there at least 3 times a day. Also, there is no change to the better with the new firmware 01078.00037.16082.41014.
But I hope that you do not have the problem anymore!
Happy Easter!
HeikoHHB
Resetting the phone to factory defaults did not solve the problem. It persists regardless of Wi-Fi Sense settings.
Restoring with Windows Device Recovery Tool, as suggested by tech support, didn't help either.
