Lumia 650 loses Wi-Fi connectivity until reboot

Anonymous
2016-03-19T08:56:28+00:00

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

Did anyone else encounter this problem?

Model: Microsoft Lumia 650

Version: 1511

OS build: 10.0.10586.164

Firmware version: 01087.00025.15484.39013

Hardware version: 3.0.4.0

SOC version: 8909

Manufacturer Name: RM-1152_13769

Mobile Operator: 000-FI

Configuration ID: *************

Core Build ID: 1230.91 (01087.00025.15484.39000)

BSP Release: 1078.0025

Global Settings DB Release Identifier: GSDB_RG0_15w48_53

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-07-15T14:51:04+00:00

    ok, I was talking about a firmware update. Problem has been fixed for Lumia 950 with a new Firmware release last week. Please see:

    http://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdupdate/firmware-update-for-lumia-650-to-resolve-wi-fi/a18e439f-08cc-4bcd-92ca-ce314992ae1c

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  2. Anonymous
    2016-07-15T10:20:32+00:00

    I confirm. The bug is still there in 10586.494.

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  3. Anonymous
    2016-07-15T09:41:08+00:00

    It seems that 10586.494 still didn't fix the issue.

    I upgraded my phone yesterday but the problem is still there. Update was supposed to fix:

    "Fixed additional issues in .NET, Windows Kernel, Windows Update, authentication, revised daylight saving time, support for PDF files, Bluetooth, Microsoft Edge, Internet Explorer 11, networking, and Wi-Fi connectivity."

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  4. Anonymous
    2016-07-13T10:51:08+00:00

    Problem seems to be fixed for Lumia 950 with new Firmware from last week.

    Maybe we'll get a fix for the Lumia 650?

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  5. Anonymous
    2016-07-12T20:22:48+00:00

    More findings in hope this helps diagnose the problem: I was at an outdoors festival where for 3 days I connected exclusively to open hotspots from a single provider (meaning they probably had the same configuration), and only kept Wi-Fi switched on for short periods of time to save battery. Wi-Fi connectivity never broke for the entire time.

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