Lumia 650 loses Wi-Fi connectivity until reboot

Anonymous
2016-03-19T08:56:28+00:00

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

Did anyone else encounter this problem?

Model: Microsoft Lumia 650

Version: 1511

OS build: 10.0.10586.164

Firmware version: 01087.00025.15484.39013

Hardware version: 3.0.4.0

SOC version: 8909

Manufacturer Name: RM-1152_13769

Mobile Operator: 000-FI

Configuration ID: *************

Core Build ID: 1230.91 (01087.00025.15484.39000)

BSP Release: 1078.0025

Global Settings DB Release Identifier: GSDB_RG0_15w48_53

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-08-22T09:20:07+00:00

    After the Latest lumia updates as on 19th Aug'16 also my WIFI is showing "no internet" most of the times.

    It works only after the phone restarts. Also still double tap to wake up Lumia 650 is still not available..

    Rest all ok..

    Regards

    Prabhu.k

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  2. Anonymous
    2016-08-19T18:42:15+00:00

    Hi!

    I can confirm (only from personal experience) that 14393.5 fixed the WiFi problem: In the time I had this version, my Lumia 650 did not have any WiFi droppings. Unfortunately, 14393.67 came soon, and the problem was back.

    Today, I reset my phone because some of the Live Tiles were not working anymore, and at least since then (for just a few hours now) WiFi did not drop. Resetting did not cure the Live Tile problem, though - but that's a different story!

    Combined with the WiFi loss is a massive battery drain on my phone.

    Yes, 14393.67 has the WiFi issue present for sure. As for the tiles I had the same issue (just for the outlook mail and possibly calendar), to only way to fix it is to go back using the WDRT without restoring any backup, once in, erase the FB app (another issue altogether), then windows update it back to 14393.67 and make the store update all apps, finally install all your apps including FB and you are good to go (working tiles and random WiFi drops again yay!).

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  3. Anonymous
    2016-08-19T17:35:27+00:00

    Hi!

    I can confirm (only from personal experience) that 14393.5 fixed the WiFi problem: In the time I had this version, my Lumia 650 did not have any WiFi droppings. Unfortunately, 14393.67 came soon, and the problem was back.

    Today, I reset my phone because some of the Live Tiles were not working anymore, and at least since then (for just a few hours now) WiFi did not drop. Resetting did not cure the Live Tile problem, though - but that's a different story!

    Combined with the WiFi loss is a massive battery drain on my phone.

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  4. Anonymous
    2016-08-19T10:42:20+00:00

    Is that 14393.5 update really fix the problem? Who can confirm?

    Although my experiences with the 14393 builds are much better as they were with the initial 10586 builds I don't dare to confirm the latest builds are the ultimate solution.

    I left the insider program and this week received the public release of the Anniversary Update (Windows 10 Mobile (10.0.14393.67)). Somewhere I'd read advise to change the mobile data setting to 3G only as that what improve wifi connectivity. Yes. I agree, Bit strange as it isn't a wifi setting. And even more strange as I don't use mobile data at all.

    But the truth is that the wifi disconnect and reconnect unability has almost (but not completely!!!) disappeared after upgrading to the 14393 OS level and adjusting that mobile data 3G setting. Last issue was 8 days ago.

    Hope this helps!

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  5. Anonymous
    2016-08-19T08:14:22+00:00

    Same here!

    I was very hopeful that the Wi-Fi issue would be solved with this update...... no such luck!

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