Lumia 650 loses Wi-Fi connectivity until reboot

Anonymous
2016-03-19T08:56:28+00:00

With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

Did anyone else encounter this problem?

Model: Microsoft Lumia 650

Version: 1511

OS build: 10.0.10586.164

Firmware version: 01087.00025.15484.39013

Hardware version: 3.0.4.0

SOC version: 8909

Manufacturer Name: RM-1152_13769

Mobile Operator: 000-FI

Configuration ID: *************

Core Build ID: 1230.91 (01087.00025.15484.39000)

BSP Release: 1078.0025

Global Settings DB Release Identifier: GSDB_RG0_15w48_53

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-04-13T11:40:17+00:00

    A workaround has been suggested in a similar thread on Lumia 950:

    • set maximum network speed at 3G
    • select the carrier manually (disable automatic network selection)
    • reboot

    I'm not sure it will work for me, though, as I've had the issue reproduced with no SIM in the phone.

    Now updated to build 10.0.10586.218, waiting to see if the Wi-Fi connectivity will break down.

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  2. Anonymous
    2016-04-11T15:44:49+00:00

    The same for me. Also for my friend who has Lumia 550 has exactly the same issues... It seems that it's something bigger. We definitely need a firmware upgrade for this.

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  3. Anonymous
    2016-04-11T15:44:20+00:00

    The same for me. Also for my friend who has Lumia 550 has exactly the same issues... It seems that it's something bigger. We definitely need a firmware upgrade for this.

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  4. Anonymous
    2016-04-09T18:11:29+00:00

    I have same issue on dual SIM model

    Manufacturer Name: RM-1154_15855

    OS build: 10.0.10586.164

    Firmware version: 01078.00037.16082.41004

    Hardware version: 3.0.6.0

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  5. Anonymous
    2016-04-08T08:56:31+00:00

    With my new Lumia 650 running Windows 10, I have a serious problem with Wi-Fi, occurring daily.

    At some point the device becomes unable to connect to any Wi-Fi access point, whether previously known or discovered with Wi-Fi Sense. I have observed this both with WPA access points at home and at work, and also with unencrypted public hotspots in the city.

    In the Wi-Fi settings screen, I can see it repeatedly attempts to connect to one of the access points available for automatic connection, but then reverts to disconnected state.

    Turning Wi-Fi off and on again does not solve the problem. Only after turning the device off and on again it becomes able to connect.

    Did anyone else encounter this problem?

    Model: Microsoft Lumia 650

    Version: 1511

    OS build: 10.0.10586.164

    Firmware version: 01087.00025.15484.39013

    Hardware version: 3.0.4.0

    SOC version: 8909

    Manufacturer Name: RM-1152_13769

    Mobile Operator: 000-FI

    Configuration ID: 13769.0306F1

    Core Build ID: 1230.91 (01087.00025.15484.39000)

    BSP Release: 1078.0025

    Global Settings DB Release Identifier: GSDB_RG0_15w48_53

    Mine too. Changed phone, seemed better for 2 days. Tried changing Wi-Fi frequency as per providers advice terrible problem. Fed up!! Also every time I call or rwifi

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    2 people found this answer helpful.
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