How to undo a "scheduled folder"

Anonymous
2015-12-20T00:47:00+00:00

So, on my phone, I accidentally made one of my folders "scheduled."  Now that folder has a clock next to it's name instead of a folder icon.  I don't know what I did to make that happen.  I don't know what a "scheduled" folder is.  I don't know what benefits I get from having a "scheduled" folder, but I don't want it to be that way.  In fact, I attempted to delete the folder on the outlook.com web app, but the "scheduled" folder continues to appear on my Android Outlook (formerly Acompli) app.  

Can anyone tell me how to undo what I've done?  And can anyone point me to any documentation which would explain what a "scheduled" folder is and why I might want one?

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-11-22T09:40:28+00:00

    Hello,

    The only other thing that I did was to schedule an email and then I looked in the web client to see which folder the scheduled email had gone into (a new special folder called Scheduled).

    I found the Support function within the app got me through to some pretty helpful people at Microsoft.

    Adrian

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  2. Anonymous
    2017-01-08T12:40:57+00:00

    I too have a problem on my android device with the scheduled folder. Some messages seem to end up here - don't now why - I am not aware of having put them there. I have tried moving them - which I can do but the messages then appear in both places ie - still in the scheduled folder. I have tried deleting them and they show as being deleted but again remain visible in the scheduled folder. I want rid of he scheduled folder!! help

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  3. Anonymous
    2017-02-16T20:41:18+00:00

    First: Sry for my english.

    I called the microsoft support because of this problem, after 10 calls they fixed it with a installed outlook 2016 app + MFCMAPI.

    First you need to set up the outlook.com Account in outlook 2016, then you open mfcmapi (just google it for a download link) - there you start a new session, double click at your account -> Go to IPM_SUBTREE - And there delete the folder.

    EDIT:

    Then go to outlook 2016, check if the folder is gone (it should be gone), then go to Send/receive -> Refresh folders

    Then go back to outlook.com -> there delete the folder also. 

    That worked here for me.

    EDIT 2: If you want, I can record a youtube video about how I did it.

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  4. Anonymous
    2017-03-08T13:11:08+00:00

    Please if You can - do that and give link here of YouTube video.

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  5. Anonymous
    2017-03-08T15:31:38+00:00

    I will do that, but it will take some time. I will reply you here so you get an email

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