How to undo a "scheduled folder"

Anonymous
2015-12-20T00:47:00+00:00

So, on my phone, I accidentally made one of my folders "scheduled."  Now that folder has a clock next to it's name instead of a folder icon.  I don't know what I did to make that happen.  I don't know what a "scheduled" folder is.  I don't know what benefits I get from having a "scheduled" folder, but I don't want it to be that way.  In fact, I attempted to delete the folder on the outlook.com web app, but the "scheduled" folder continues to appear on my Android Outlook (formerly Acompli) app.  

Can anyone tell me how to undo what I've done?  And can anyone point me to any documentation which would explain what a "scheduled" folder is and why I might want one?

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Windows for home | Other | Devices and drivers

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  1. Anonymous
    2016-04-30T13:19:42+00:00

    For some reason they make you have a default folder for scheduled emails. You can create a garbage folder if you don't want scheduling and make that folder your default. (I set mine to Missed Conversations for Lync/Skype for Business)

    In Outlook on phone, open your inbox and select the settings icon on the top right. Under accounts select your account, if you have multiple accounts.  Select Advanced Settings and you will see Scheduled under system folders. Select Scheduled and choose the new garbage folder and ok.

    That's all. You will still see Scheduled in your list but non of your emails will be affected.

    And here is some info on scheduled emails.

    https://kb.wisc.edu/office365/page.php?id=53742

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  2. Anonymous
    2016-03-15T19:47:09+00:00

    I accidentally scheduled a folder 'X'.

    To remove the-schedule tag from folder  'X' I set up a new folder 'Scheduled' in outlook on my PC. On my tablet I clicked on the settings icon on the top right hand side of the Outlook app, clicked on my internet account,, clicked on advanced settings and finally on scheduled. All of my folders were displayed. I selected the new folder 'Scheduled' and this then became the scheduled folder and the 'scheduled' tag was dropped from folder 'X'.

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  3. Anonymous
    2016-03-01T17:32:22+00:00

    Here's a screenshot of how this looks for me, when I expand my folders list to show all.

    When the list is collapsed (default), the clock icon appears next to the Scheduled label.

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  4. Anonymous
    2016-01-22T13:57:27+00:00

    You don't need a screen shot...you need to tell us how to use your non-intuitive scarcely documented "scheduled" feature. I am having the same problem. Accidentally set a folder as scheduled now cannot change it. Thanks!

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  5. Anonymous
    2015-12-20T17:38:35+00:00

    Hi Scott,

    Thank you for posting your query on Microsoft Community.

    Could you please provide us the screenshot of the issue that you are facing with Outlook, so that we can assist you better.

    Thanks.

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