El Capitan and Microsoft Mouse (IntelliPoint) Not Working

Anonymous
2015-09-11T14:32:37+00:00

After installing the El Capitan GM, the forward/back buttons (side buttons, 4 & 5) on my Microsoft Wireless Mouse 5000 are only registering as left mouse buttons. The most recent driver, Microsoft Mouse 8.2 is installed and shows up in the System Preferences, but appears to not be functioning. MicrosoftMouseHelper is in the login items. Suggestions?

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Windows for home | Other | Devices and drivers

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  1. Anonymous
    2015-10-24T04:06:32+00:00

    None of this worked for me. I'm hoping Microsoft creates a real solution for this problem.

    In the meantime, I'm using SteerMouse, but it's not quite as nice. At least it's better than USB Overdrive:

    http://steermouse.en.softonic.com/mac

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  2. Anonymous
    2015-10-23T06:32:30+00:00

    Ooops! I did warn that you shouldn't upgrade right way... I'm not sure about your problem but I think it's because you are using two drivers for the same hardware. Try to remove both (IntelliType and USB-O) completely and then install USB O only. Also, there is a setting in USB-O to check which hardware is using what driver. Check their FAQ or support page.. I read somewhere on that site.

    Anyway, since you upgraded I think you will get support from the developer... Did you contact him?

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  3. Anonymous
    2015-10-23T05:15:15+00:00

    I downloaded, and paid, USB-Overdrive-31 and installed it, but that made things worse.  My Mac mouse works fine, but I never use it because I never liked its functionality.  I use Microsoft Mouse IntelliPoint and Comfort 4000.  These worked fine until I upgraded to El Capitan.  Then the left mouse buttons all stopped working, which is a real pain.  Oddly, on startup, when you bootup and have to enter your password, that is the last time the left click button works.  After bootup, the left click button stops functioning when using El Capitan.  Everything worked well under OSX Yosemite.  When I installed USB-Overdrive-31, all the Microsoft mouse buttons stopped functioning except for the scroll.  The uninstall worked well.

    Not sure what to do at this point.  I am back using my Mac Mouse, but I really hate that thing.  I always found Mac mouse/mice clunky to use, but at least the cordless Mac Mouse is the least offensive of all the Mac mouse/mice I have used over the last 15 years.

    E.H.

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  4. Anonymous
    2015-10-19T07:17:31+00:00

    Hi Steve,

    Absolutely! Actually, it allows you to customize that STAR button + Zoom buttons + Num Lock + Delete, Insert, Home, End, and almost anything else (though I didnt change it). So.. even if we miss 5 buttons (that is, 4 as we can customize the STAR) we are actually getting more. For me, those Zoom buttons and Num Lock button was so important coz of the fact that I was not using those 5 fav buttons much.

    Am just waiting to see if there is any problem before upgrading... and its fine to use as a shareware as well.. no such annoyance or ads or anything else to distract.

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  5. Anonymous
    2015-10-19T07:04:24+00:00

    maheshone,

    Thanks for mentioning USB Overdrive.  I actually bought it some years ago, but hadn't used it and had actually forgotten I owned it.

    So, I fired it up, after updating it, and sure enough, I was able to program more of my MS Desktop 4000 -- Forward and Back keys, Home, Search, Mail, etc...BUT, as you note, USBO was NOT able to detect the 5 special HotKeys, but I was able to see the "Star" (Programmable Button Configuration) key that MS uses for you to set those 5 hotkeys. So, I'm much happier than I was before I saw you post, so many thanks.

    I hope that MS does an El Capitan upgrade soon, but in the meantime, I have a great deal of functionality back, and I remember why I bought USB Overdrive in the first place, and like you, have been customizing other keyboard keys.

    Thanks again,

    Steve

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