Lumia 950 battery drains rapidly

Anonymous
2015-11-23T01:12:15+00:00

My Lumia 950 was at 95% battery today.  I had it in my pocket for 2 hours and didn't take it out once or use it in any ways.  After 2 hours I pulled my phone out and it was at 72% and it felt very hot.  Is this the experience others are having with their Lumia 950 or does this sound like I may have a defective phone and/or battery?

Windows for home | Other | Devices and drivers

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  1. Anonymous
    2015-12-15T12:16:55+00:00

    I had this issue and the phone was very warm most of the time. While following up on your post I found that Edge was using over fifty percent of the power. I stopped it running in the background, and the battery life improved a bit, but the phone was still warm. I then noticed that Edge will apparently open unlimited tabs. I had a massive number running and so I closed most of them. Phone now has much better battery life and runs very cool. I think Microsoft should possibly have an option to limit the number of tabs open at once.

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  2. Anonymous
    2015-12-14T19:24:54+00:00

    I have a fairly recent Lumia 950 Dual SIM (with two SIM cards), and so far the battery time has been abysmally low. On average it discharges 10%/hour under very light use. I have Glance and Window Hello enabled, and fully expect a premium phone like the 950 to last me 1-2 days without having to disable any of its defining features.

    The battery stats for the last 24 hours are:

    System: 24%

    Screen: 54%

    Wi-Fi: 3%

    Mobile: 19%

    Background apps make up 24%, with no single app contributing more than 10% of the total.

    The OS version is 10.0.10586.0 (yes, I haven't been offered the update). Firmware 01078.00017.15452.59010, HW 2.1.6.2.

    This issue needs to be #1 priority to fix (with the general flakiness of OneDrive as a close #2).

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  3. Anonymous
    2015-12-14T18:56:34+00:00

    I got my Lumia 950 on the first day that it was available and after installing my regular stuff, it worked great, with a battery life of 3 to 4 days; the next charge lasted the same, and the next.  I haven't changed ANYTHING, but as of a couple of days ago, the phone gets hot and the battery life is only about 7 hours.  I now also get a message that the phone is out of memory after I charge it (garbage message since when I check the available memory, there is 24GB available).

    Both of these items seem to be caused by some recent update, or something else that I did not initiate.  Don't give me any hints about changing my settings to improve the battery life; this is a firmware issue that was pushed on me, and NOT some setting that I have made.

    Microsoft, please fix it, or put it back to the way it was.

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  4. Anonymous
    2015-12-11T03:13:57+00:00

    I did a system reset and turned off the Glance Screen and now it is working much better.  But again, Microsoft needs to find a solution for this.  If I turn on the Glance screen, it drains the battery and the phone gets really hot.  I know keep the Glance screen off until Microsoft fixes it.  

    Everything else is running normal.

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  5. Anonymous
    2015-12-10T23:37:56+00:00

    Stop making excuses. This shouldnt be happening. Msft should provide us with an explanation and a fix

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