Battery drain while in sleep mode (Windows 10)

Thank you for responding Johann. I really appreciate it. It was quick too! I didn’t actually expect a response. What a nice surprise!

1. Version: 1607

                OS Build number:  14393.1770

2. I cant recall making any recent changes to my computer

3. The trouble shooting I’ve done is checked the apps that were using my battery in the battery settings. It said  “dropbox” used 38% of my battery in the last 24 hours (yesterday) every other app used less the 1% of battery. Then i changed some of my battery, power, sleep settings. I also checked my dropbox and deleted some files in there. I have no idea what it was doing to use up 38% of my battery.  I learned about hibernation. I didn’t have that option as part of my start menu. I set it up so that I have the option to hibernate. I used that today instead of sleep and came home to the same charge i left it this morning (86%). So I was happy about that. What is the difference between hibernating and sleeping?

4. No to the question about full system scan windows defender

5. All my background apps that are capable of running in the background were set to run in the background yes. My husband just helped me find that setting and now i turned some off. What does that mean exactly? Running in the background? Like my calculator app was set to run in the background. What can it possibly be doing in the background that’s using my battery?

6. My computer is not overheating

Thank you for you help. If you can help me further that would be great!

Kanthini P

Updating your Windows software protects you from malware and malicious attacks, often includes feature enhancements and security updates. The latest version of Windows 10 is Fall Creators Update Version 1709. If you update your operating system, you will also experience performance improvements even on your computer's hardware side including the power usage. Outdated applications and processes tend to drain more battery due to high CPU usage.

We suggest that you manually perform it by following the steps below:

1. Make sure that you are connected to the Internet.
2. Press Windows + I to open Settings.
3. Click Update & security.
4. Click Check for updates.
5. Wait and let your computer download the Windows Update.

To know more about the specifics of the Windows Update History, you can visit this link for more information.

Let us know if you have successfully updated your computer.

yes thank you it update just fine.

My computer seems to be having issues with Sleep mode post recent Windows update.

I usually will put my computer to sleep while plugged into docking station as it connect to my desktop screen.

When I wake the computer now from sleep mode - even if it's been a number of hours - the screen comes on straight away and my battery has drained.

Most times when I wake my computer in the morning bow from overnight sleep it wakes saying battery is at critical low levels so has been draining through the night which usually wouldn't happen in proper sleep mode.

Also, whenever I used to wake my computer from sleep mode it would take 10-15 seconds for the computer to load up, but as I said now the screen comes on straight away which tells me the computer is not going to sleep properly.

I've also rechecked all my battery, power and sleep settings and nothing has changed there.

Please can someone assist me with this issue I now have?

What is the make and model of your computer?

What have you done so far to troubleshoot the problem?

How long has this been happening?

Which version of Windows 10 is currently installed: 1507, 1511, 1607, 1703?

Which version of Windows did you upgrade from?

Sometimes your computers firmware, which deals with things like power management, which is related to sleep needs to be updated. Remember, the issue you are experiencing here is outside of Windows, where its not resuming from sleep. Windows is in a saved state on the hard disk and can't manage the hardware resources, thats left up to Firmware (your BIOS) to handle. So, its obvious this more a hardware issue than software, but updated driver software can fix it.

It could suggest you need to update your chipset drivers and BIOS.

I recommend you update the most critical ones: BIOS, Chipset, Display Driver, Network

If that does not work, I recommend you try two things

First: Boot to the Windows 10 desktop

Press Windows key + X

Click Device Manager

Expand Batteries

Right-click Microsoft ACPI-Compliant System.

Choose Update Driver Software.

Make sure you are connected to the Internet, the check for updates.

When complete, restart then check if you can sleep and wake.

Second option

uninstall your display driver then restart

Boot to the Windows 10 desktop

Press Windows key + X

Click Device Manager

Expand Display adapters

Right click the current display adapter

Click Uninstall

Exit Device Manager

Restart

If that does not work, well, we need to try something else. Try resetting the BIOS:

https://www.groovypost.com/howto/reset-pc-bios-...