Battery drain while in sleep mode (Windows 10)

Anonymous
2016-01-19T04:18:18+00:00

Hello

I have an Asus GL551. It original had Windows 8.1 on it but I upgraded to Windows 10 a few months ago. Ever since it has been running Windows 10 the battery will drain completely within 10-12 hours while in sleep mode. When it had Windows 8.1 this was not an issue. There would still be plenty of battery power even after a few days of not being used and in sleep mode. 

I suspect that is is coming out of sleep mode periodically and draining the battery. Just the other day I had been watching a YouTube video. When It finished I closed the lid of the laptop putting it to sleep. About two hours later, with the lid closed the laptop started playing the Youtube video all by itself. I had not touched the computer and the lid was still closed.

Any ideas?

Thanks

Kevin

Windows for home | Windows 10 | Sleep and Power on, off

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

99 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-01-19T07:06:36+00:00

    Hi Kevin,

    Thanks for posting your query on Microsoft community.

    We understand the inconvenience caused and we will try our best to resolve the issue.

    This issue might occur if some of the power setting got corrupted.

    I suggest you to run the Power troubleshooter and check if it resolves the issue. 

    Follow the below steps:

    1) Press Windows + X keys on the keyboard and select Control Panel.

    2) Type Troubleshooting in the search bar on the Control Panel.

    3) Click on View allon the left navigation pane. Click on Power.

    4) Click on Advanced on the power troubleshooter dialog box and click on Run as administrator (Enter the credentials if required).

    5) Click on Next and follow onscreen instruction complete the Power troubleshooter.

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-01-19T15:16:56+00:00

    Thanks for the reply. I did what you asked and it said the minimum processor state was set to high and the display brightness setting was set to high. Could the minimum processor state being set to high be the problem??

    Thanks

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-01-21T08:51:33+00:00

    Hi,

    Thanks for sharing your concern on Microsoft community.

    We appreciate you for trying the troubleshooting steps.

    As the issue still persists, I suggest you to try creating a new power plan and check if it helps

    Refer to the below link:

    http://windows.microsoft.com/en-us/windows/power-plans-faq#1TC=windows-8

    Note: Applies to Windows 10 as well.

    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-05-05T22:08:32+00:00

    For me it was the drivers, I just did a clean install. Some drivers aren't compatible.

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-05-13T10:37:15+00:00

    Hi Kim,

    Thank you for sharing the update. I appreciate your time and effort you put in to fix the issue. If some drivers are not compatible, I suggest you to install the drivers in compatible mode and check. Follow the steps to install the drivers in compatibility mode.

    • Download the drivers from the manufacturer’s website.
    • Right-click on the installer and click on "Properties".
    • Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select previous Operating System from the drop down.
    • Click on ‘Apply’ and click ‘OK’ and run the file to install it.

    Hope it helps.

    Was this answer helpful?

    0 comments