Battery drain while in sleep mode (Windows 10)

Anonymous
2016-01-19T04:18:18+00:00

Hello

I have an Asus GL551. It original had Windows 8.1 on it but I upgraded to Windows 10 a few months ago. Ever since it has been running Windows 10 the battery will drain completely within 10-12 hours while in sleep mode. When it had Windows 8.1 this was not an issue. There would still be plenty of battery power even after a few days of not being used and in sleep mode. 

I suspect that is is coming out of sleep mode periodically and draining the battery. Just the other day I had been watching a YouTube video. When It finished I closed the lid of the laptop putting it to sleep. About two hours later, with the lid closed the laptop started playing the Youtube video all by itself. I had not touched the computer and the lid was still closed.

Any ideas?

Thanks

Kevin

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2015-12-11T22:20:45+00:00

    I've had the "exact" same issue on my Surface 3.

    There's a couple new options in the settings that I'm messing with today to try and fix.

    I changed these:

    [SettingsApp->System->Power & Sleep]

      "Save me power when Cortana knows I'm away":  On

      "On battery power, stay connected to Wi-Fi while asleep":  Unchecked

    I also suspect having "Hey Cortana" enabled is causing some battery drain, but I'm not ready to disable it yet.

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  2. Anonymous
    2015-12-14T18:34:13+00:00

    I recently purchased a Surface Pro 4 laptop (Windows 10).

    Whenever I keep my laptop in sleep mode for a few hours, it drains my laptop battery.

    I use my Surface pro 4 for business and I need the sleep mode to by operational.

    I hope Microsoft will solve this issue soon.

    Thank you.

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  3. Anonymous
    2015-12-14T22:51:35+00:00

    Hi Renaud,

    Thank you for posting your query on Microsoft Community.

    I understand that you are facing issues with Windows 10. I apologize for the inconvenience caused to you.

    The issue could occur if there is change in power management settings.

    To assist you better, please provide the information:

    What is the make and model of the Computer?

    Refer to the below methods and check if it helps.

    Method 1: I would suggest you to run the Power troubleshooter and check if it helps.

    1. Click on search box next to Start Menu.
    2. Type “Troubleshooting” without the quotes and click on Troubleshooting.
    3. Then click on View All on the left panel of the Screen.
    4. Click on Power.
    5. Click on Next and follow the prompts to run the troubleshooter.

    If the issues still persist, refer to the below Method.

    Method 2: Try to create a new power plan and check if the issue occurring or not.

    1. Type "Power Options" without the quotes in Search box which next to the Start Menu and click on it.
    2. Click on create a power plan. 

    Reply to us with the information, so that we can assist you better.

    Let us know if you need any further assistance on Windows related issues and we will be glad to help.

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  4. Anonymous
    2015-12-22T08:20:01+00:00

    Hello,

    Sorry but the answer is absolutely not helpful : 

    In the answer, it is written that : "The issue could occur if there is**change in power management settings"

    I can tell you that This is a brand new computer, and I didn't change any settings in power management.

    Still.. the issue occurs.

    I repeat (please read carefully): 

    If I keep my laptop in sleep mode for a few hours, it drains my laptop battery, as if I where in wake mode.

    In the answer I've been asked to provide the following information :

    "What is the make and model of the Computer?"

    It shows clearly that the person who answered didn't read my question!

    I have stated that I own a Microsoft "Surface Pro 4" (Have you heard about this model?)

    Sincerely,

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  5. Anonymous
    2016-01-11T21:04:11+00:00

    This is my second Surface - the first was replaced because of battery issues but this one is just as bad.  If I leave it unplugged ad in sleep mode it drains the battery.  I've looked on line and it seems like EVERYONE is having this problem.  Isn't there a fix Microsoft??

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