Battery drain while in sleep mode (Windows 10)

Anonymous
2016-01-19T04:18:18+00:00

Hello

I have an Asus GL551. It original had Windows 8.1 on it but I upgraded to Windows 10 a few months ago. Ever since it has been running Windows 10 the battery will drain completely within 10-12 hours while in sleep mode. When it had Windows 8.1 this was not an issue. There would still be plenty of battery power even after a few days of not being used and in sleep mode. 

I suspect that is is coming out of sleep mode periodically and draining the battery. Just the other day I had been watching a YouTube video. When It finished I closed the lid of the laptop putting it to sleep. About two hours later, with the lid closed the laptop started playing the Youtube video all by itself. I had not touched the computer and the lid was still closed.

Any ideas?

Thanks

Kevin

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2020-10-16T12:55:09+00:00

    If tomorow it happens again i will let you know!

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  2. Lester Bernard Reyes 84,815 Reputation points Independent Advisor
    2020-10-16T12:35:35+00:00

    Hi and thanks for reaching out. My name is Bernard. I'm a Microsoft Windows expert and a Microsoft Windows fan like you. I'll be happy to help you out today.

    This problem actually occurs when there is a problem on your power options, kindly follow the steps below and I hope this helps.

    Method 1. Restore default power options

    -Press Windows key + R then type:

    powercfg -restoredefaultschemes

    -Restart PC and check.

    Method 2. Run power Troubleshooter

    • Press Windows key + R then type:

    msdt.exe /id PowerDiagnostic

    • Click OK then follow the prompt to run the power troubleshooter

    -Restart the device after

    Method 3.

    Open Control Panel> Click Hardware and Sound > Click Power Options> then click Choose what the power buttons do > Click Change settings that are currently unavailable> Check Sleep (or uncheck then check it again)

    Click Save Changes then restart.

    Method 4. Do clean boot

    A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

    • In the search box on the taskbar, type msconfig and select System Configuration from the results.
    • On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
    • On the Startup tab of System Configuration, select Open Task Manager.
    • Under Startup in Task Manager, for each startup item, select the item and then select Disable.
    • Close Task Manager.
    • On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.

    troubleshooting reference: https://support.microsoft.com/en-us/help/929135...

    Let me know how does it goes and I hope that helps.

    Bernard

    Independent Advisor

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  3. Anonymous
    2020-10-16T12:33:45+00:00

    When i turn my pc on after sleep mode It will first seems like its full batery but than after a few minutes its going into hibernation mode all of a sudden with no warning! When i turn on the pc it will not turn on until i charge it. Then it will show battery alert error and says it has too be replaced. But there is nothing wrong with my pc. It only does that when in sleep mode for a long time. After that everthing works fine when  i dont charge it it will drain normally no problems! but when in sleep mode for a long time the battery instantly goes too zero! Is my pc on while sleeping? I dont know because it does not look or sound like its on at that time! Also i never got this problem before but now it does. Please help me!

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  4. Anonymous
    2020-09-14T09:50:37+00:00

    Getting the same issue on a surface book 2. What windows version you running? 

    I'm on Windows 10... Still happening.. and it was fully charged 3 hours ago, shut the lid... opened it back up and nothing. I also have to hard restart my computer for it to come on... Any advice?

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  5. Anonymous
    2020-09-11T10:15:40+00:00

    Getting the same issue on a surface book 2. What windows version you running?

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