Hi,
We appreciate you for being part of Windows 10.
Before proceeding, we need more information to help you better.
- What is the make and model of your computer?
- Do you face the same issue when you shut down your computer?
- Is your system up to date?
Kindly follow the below methods and check if it helps.
Method 1:
I suggest you to run the Power troubleshooter and check if it resolves the issue.
- Press Windows + X keys on the keyboard and select
Control Panel
- Type Troubleshooting in the search bar on the
Control Panel.
- Click on View all on the left navigation pane.
- Click on Power to run the power troubleshooter.
- Click on Advanced on the power troubleshooter dialog box and click on
Run as administrator (Enter the credentials if required).
- Click on Next and follow onscreen instruction complete the Power troubleshooter.
Follow the below method if the issue persist.
Method 2:
I suggest you to follow the below steps to install if there are any latest updates through Windows updates and check if it helps to resolve the issue.
- Open the Start menu and type
Windows update in the search bar.
- Click on Windows update and
Check for the updates.
- Download and install if there are any pending updates to be installed.
Kindly let us know if you need any further assistance with Windows. We are glad to assist you.
Thank you.