Battery drain while in sleep mode (Windows 10)

Anonymous
2016-01-19T04:18:18+00:00

Hello

I have an Asus GL551. It original had Windows 8.1 on it but I upgraded to Windows 10 a few months ago. Ever since it has been running Windows 10 the battery will drain completely within 10-12 hours while in sleep mode. When it had Windows 8.1 this was not an issue. There would still be plenty of battery power even after a few days of not being used and in sleep mode. 

I suspect that is is coming out of sleep mode periodically and draining the battery. Just the other day I had been watching a YouTube video. When It finished I closed the lid of the laptop putting it to sleep. About two hours later, with the lid closed the laptop started playing the Youtube video all by itself. I had not touched the computer and the lid was still closed.

Any ideas?

Thanks

Kevin

Windows for home | Windows 10 | Sleep and Power on, off

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  1. Anonymous
    2015-10-11T20:28:24+00:00

    Hi, I have Dell 5547 Windows 10. I recently updated my drivers using the device manager. This led to fast battery drain in sleep and hibernate. I never had this issue before. My computer used to be on hibernate or sleep for more than 3 days!! Can you help resolve the issues.

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  2. Anonymous
    2015-09-23T11:57:13+00:00

    No it didn't work. The battery still drains when i turn it off. The PC was very hot.

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  3. Anonymous
    2015-09-22T21:59:49+00:00

    I did what you told me and the only error I got was that the screensaver is disabled.

    I think I have found the problem though. I think it has to do with the Intel drivers. I decided to uninstall it completely. Not sure if it worked. Tonight I will charge it completely and see how it wakes up in the morning. But I do have another question. I did a another test that can tell you why your pc has trouble sleeping. It was a command via cmd. But it gave me the following report called Power Efficiency Diagnostics Report. I don't know what it means and how to get rid of the errors.

    Analysis Results Errors

    System Availability Requests:System Required Request

    A kernel component has made a request to prevent the system from automatically entering sleep.

    CPU Utilization:Processor utilization is high

    The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.

    Average Utilization (%) 7.66

    Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled

    PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

    Warnings

    CPU Utilization:Individual process with significant processor utilization.

    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name explorer.exe
    PID 4108
    Average Utilization (%) 0.92
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.32
    \SystemRoot\System32\win32kfull.sys 0.14
    \Device\HarddiskVolume4\Windows\System32\ntdll.dll 0.07

    CPU Utilization:Individual process with significant processor utilization.

    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name System
    PID 4
    Average Utilization (%) 0.91
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.46
    \SystemRoot\system32\drivers\Wdf01000.sys 0.12
    \SystemRoot\System32\drivers\iaLPSS_I2C.sys 0.09

    CPU Utilization:Individual process with significant processor utilization.

    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name DriverUpdateUI.exe
    PID 9284
    Average Utilization (%) 0.71
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.13
    \Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll 0.12
    \Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\a60407f3be68f78c08f92470170d47d5\WindowsBase.ni.dll 0.03

    CPU Utilization:Individual process with significant processor utilization.

    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name Taskmgr.exe
    PID 14044
    Average Utilization (%) 0.62
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.26
    \Device\HarddiskVolume4\Windows\System32\dui70.dll 0.16
    \SystemRoot\System32\win32kfull.sys 0.04

    CPU Utilization:Individual process with significant processor utilization.

    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name dwm.exe
    PID 1004
    Average Utilization (%) 0.51
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.13
    \Device\HarddiskVolume4\Windows\System32\dwmcore.dll 0.10
    \SystemRoot\System32\win32kfull.sys 0.03

    CPU Utilization:Individual process with significant processor utilization.

    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name svchost.exe
    PID 8
    Average Utilization (%) 0.26
    Module Average Module Utilization (%)
    \Device\HarddiskVolume4\Windows\System32\ntdll.dll 0.08
    \SystemRoot\system32\ntoskrnl.exe 0.07
    \Device\HarddiskVolume4\Windows\System32\combase.dll 0.02

    CPU Utilization:Individual process with significant processor utilization.

    This process is responsible for a significant portion of the total processor utilization recorded during the trace.

    Process Name csrss.exe
    PID 628
    Average Utilization (%) 0.25
    Module Average Module Utilization (%)
    \SystemRoot\system32\ntoskrnl.exe 0.13
    \SystemRoot\System32\win32kfull.sys 0.05
    \SystemRoot\System32\win32kbase.sys 0.02

    Platform Power Management Capabilities:Wireless access point does not support WMM Power Save

    The wireless access point the computer is connected to does not support WMM Power Save Mode. The wireless network adapter cannot enter Power Save mode to save energy as defined in Wireless Adapter Power Policy.

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  4. Anonymous
    2015-09-22T19:21:45+00:00

    Hi KimD,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and I appreciate the troubleshooting steps you have tried. I suggest you to Run the Power Troubleshooter and check if it helps. 

    Power troubleshooter will automatically fix some common issues with Power Plans. Run the Power troubleshooter to adjust your computer's power settings. The Power troubleshooter checks things like your computer's timeout settings, which determine how long the computer waits before turning off the monitor display or entering sleep mode. Adjusting these settings can help you conserve power and extend your computer's battery life.

    • Press Windows key + W and type Troubleshooting.
    • Select Troubleshooting and click on System and Security.
    • Click on Power and follow the onscreen steps.

    Delete the current power plan and create it again. Refer to the following link to change the power plan to suit your needs. 

    Refer to the section: How to create and delete a power plan.

    http://windows.microsoft.com/en-US/windows-8/power-plans-faq  

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

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  5. Anonymous
    2015-09-22T14:55:01+00:00

    I have a Dell Inspiron 15 5547 and i upgraded it to Windows 10 in July. Recently I've found that the battery always drains even after i shutdown it properly. I t would be 100% charged at night and in the morning it would be at 3%. My battery plan is on balanced. Yes, I have tried all the other plans. The Dell power manager lite says my battery life is excellent. I have change the power button to shutdown. I have uncheck turn on fast startup. I have run the Hardware Devices troubleshooter. I have run the System File Checker tool (SFC.exe). Everything is fine. Changes I have made is I have downloaded the softwares Driver Booster 2 to update drivers and Advanced SystemCare 8. I have also updated the Intel drivers via Intel Driver Update Utility 2.0 and the firmware via the Dell Support Site.  

    I have run diagnostics via the Dell site and everything passed. I have read nearly every single thread on this forum about this issue and none haven't help me. Like seriously I'm getting tired now.

    Plus I found that my laptop couldn't wake up from sleep mode many times since the upgrade. I have to completely shut it down by pressing the power button. 

    Does anyone has a solution to these problems?

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