Why does my Asus Transformer book T100 battery drain drastically while in sleep mode?
Original Title/Subject: Battery
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hello
I have an Asus GL551. It original had Windows 8.1 on it but I upgraded to Windows 10 a few months ago. Ever since it has been running Windows 10 the battery will drain completely within 10-12 hours while in sleep mode. When it had Windows 8.1 this was not an issue. There would still be plenty of battery power even after a few days of not being used and in sleep mode.
I suspect that is is coming out of sleep mode periodically and draining the battery. Just the other day I had been watching a YouTube video. When It finished I closed the lid of the laptop putting it to sleep. About two hours later, with the lid closed the laptop started playing the Youtube video all by itself. I had not touched the computer and the lid was still closed.
Any ideas?
Thanks
Kevin
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Why does my Asus Transformer book T100 battery drain drastically while in sleep mode?
Original Title/Subject: Battery
Hi All,
I have an asus notebook (UX501V).
When I put it in sleep mode, or just close it (not shut down), it drains fast.
My old windows 7 laptop could sleep for a week without loosing more than 1% battery.
Does anyone have a solution for this?
Thanks!
Hello,
Sorry but the answer is absolutely not helpful :
In the answer, it is written that : "The issue could occur if there is**change in power management settings"
I can tell you that This is a brand new computer, and I didn't change any settings in power management.
Still.. the issue occurs.
I repeat (please read carefully):
If I keep my laptop in sleep mode for a few hours, it drains my laptop battery, as if I where in wake mode.
In the answer I've been asked to provide the following information :
"What is the make and model of the Computer?"
It shows clearly that the person who answered didn't read my question!
I have stated that I own a Microsoft "Surface Pro 4" (Have you heard about this model?)
Sincerely,
I poked around online to try and see what solutions are out there. I was able to run the powercfg/energy report in cmd prompt and got the report below. The problem is that I am not technical enough to know how to resolve the errors found. Does anyone know if there is step-by-step documentation out there to walk a relative lay person through these issues?
Analysis Results Errors
System Availability Requests:System Required Request
The device or driver has made a request to prevent the system from automatically entering sleep.
| Driver Name | \FileSystem\srvnet |
|---|
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
| Device Name | USB Composite Device |
|---|---|
| Host Controller ID | PCI\VEN_8086&DEV_9CB1 |
| Host Controller Location | PCI bus 0, device 20, function 0 |
| Device ID | USB\VID_1058&PID_1102 |
| Port Path | 1,4,3 |
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
| Device Name | Generic USB Hub |
|---|---|
| Host Controller ID | PCI\VEN_8086&DEV_9CB1 |
| Host Controller Location | PCI bus 0, device 20, function 0 |
| Device ID | USB\VID_1A40&PID_0101 |
| Port Path | 1,4 |
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
| Device Name | USB Composite Device |
|---|---|
| Host Controller ID | PCI\VEN_8086&DEV_9CB1 |
| Host Controller Location | PCI bus 0, device 20, function 0 |
| Device ID | USB\VID_046D&PID_C52B |
| Port Path | 1,2 |
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
| Device Name | USB Composite Device |
|---|---|
| Host Controller ID | PCI\VEN_8086&DEV_9CB1 |
| Host Controller Location | PCI bus 0, device 20, function 0 |
| Device ID | USB\VID_17E9&PID_4307 |
| Port Path | 12,1 |
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
| Device Name | Generic USB Hub |
|---|---|
| Host Controller ID | PCI\VEN_8086&DEV_9CB1 |
| Host Controller Location | PCI bus 0, device 20, function 0 |
| Device ID | USB\VID_2109&PID_2811 |
| Port Path | 1 |
USB Suspend:USB Device not Entering Selective Suspend
This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
| Device Name | Generic SuperSpeed USB Hub |
|---|---|
| Host Controller ID | PCI\VEN_8086&DEV_9CB1 |
| Host Controller Location | PCI bus 0, device 20, function 0 |
| Device ID | USB\VID_2109&PID_8110 |
| Port Path | 12 |
CPU Utilization:Processor utilization is high
The average processor utilization during the trace was high. The system will consume less power when the average processor utilization is very low. Review processor utilization for individual processes to determine which applications and services contribute the most to total processor utilization.
| Average Utilization (%) | 11.20 |
|---|
Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled
PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.
Warnings
Platform Timer Resolution:Platform Timer Resolution
The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.
| Current Timer Resolution (100ns units) | 10007 |
|---|---|
| Maximum Timer Period (100ns units) | 156250 |
Platform Timer Resolution:Outstanding Timer Request
A program or service has requested a timer resolution smaller than the platform maximum timer resolution.
| Requested Period | 10000 |
|---|---|
| Requesting Process ID | 8468 |
| Requesting Process Path | \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe |
Power Policy:Display timeout is long (On Battery)
The display is configured to turn off after longer than 5 minutes.
| Timeout (seconds) | 600 |
|---|
USB Suspend:USB Device Rarely Entering Selective Suspend
This device intermittently entered the USB Selective Suspend state during the trace. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.
| Device Name | USB Input Device |
|---|---|
| Host Controller ID | PCI\VEN_8086&DEV_9CB1 |
| Host Controller Location | PCI bus 0, device 20, function 0 |
| Device ID | USB\VID_048D&PID_8386 |
| Port Path | 8 |
| Time Suspended (%) | 9 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
| Process Name | chrome.exe |
|---|---|
| PID | 8468 |
| Average Utilization (%) | 1.85 |
| Module | Average Module Utilization (%) |
| \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll | 1.01 |
| \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll | 0.32 |
| \SystemRoot\system32\ntoskrnl.exe | 0.31 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
| Process Name | chrome.exe |
|---|---|
| PID | 10848 |
| Average Utilization (%) | 1.66 |
| Module | Average Module Utilization (%) |
| \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome.dll | 0.96 |
| \SystemRoot\system32\ntoskrnl.exe | 0.25 |
| \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll | 0.18 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
| Process Name | chrome.exe |
|---|---|
| PID | 7516 |
| Average Utilization (%) | 1.55 |
| Module | Average Module Utilization (%) |
| \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll | 0.56 |
| \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll | 0.32 |
| \SystemRoot\system32\ntoskrnl.exe | 0.25 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
| Process Name | chrome.exe |
|---|---|
| PID | 996 |
| Average Utilization (%) | 0.80 |
| Module | Average Module Utilization (%) |
| \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll | 0.44 |
| \SystemRoot\system32\ntoskrnl.exe | 0.14 |
| \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll | 0.12 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
| Process Name | System |
|---|---|
| PID | 4 |
| Average Utilization (%) | 0.65 |
| Module | Average Module Utilization (%) |
| \SystemRoot\system32\ntoskrnl.exe | 0.29 |
| \SystemRoot\system32\DRIVERS\bcmwl63a.sys | 0.13 |
| \SystemRoot\system32\hal.dll | 0.07 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
| Process Name | chrome.exe |
|---|---|
| PID | 3820 |
| Average Utilization (%) | 0.39 |
| Module | Average Module Utilization (%) |
| \SystemRoot\system32\ntoskrnl.exe | 0.08 |
| \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\libglesv2.dll | 0.06 |
| \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll | 0.05 |
CPU Utilization:Individual process with significant processor utilization.
This process is responsible for a significant portion of the total processor utilization recorded during the trace.
| Process Name | chrome.exe |
|---|---|
| PID | 10752 |
| Average Utilization (%) | 0.37 |
| Module | Average Module Utilization (%) |
| \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\46.0.2490.71\chrome_child.dll | 0.25 |
| \SystemRoot\system32\ntoskrnl.exe | 0.04 |
| \Device\HarddiskVolume3\Windows\SysWOW64\ntdll.dll | 0.03 |
Information
Platform Timer Resolution:Timer Request Stack
The stack of modules responsible for the lowest platform timer setting in this process.
| Requested Period | 10000 |
|---|---|
| Requesting Process ID | 8468 |
| Requesting Process Path | \Device\HarddiskVolume3\Program Files (x86)\Google\Chrome\Application\chrome.exe |
Power Policy:Active Power Plan
The current power plan in use
| Plan Name | OEM Balanced |
|---|---|
| Plan GUID | {381b4222-f694-41f0-9685-ff5bb260df2e} |
Power Policy:Power Plan Personality (On Battery)
The personality of the current power plan when the system is on battery power.
| Personality | Balanced |
|---|
Power Policy:Video Quality (On Battery)
Enables Windows Media Player to optimize for quality or power savings when playing video.
| Quality Mode | Balance Video Quality and Power Savings |
|---|
Power Policy:Power Plan Personality (Plugged In)
The personality of the current power plan when the system is plugged in.
| Personality | Balanced |
|---|
Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)
The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.
Power Policy:Video quality (Plugged In)
Enables Windows Media Player to optimize for quality or power savings when playing video.
| Quality Mode | Optimize for Video Quality |
|---|
Battery:Battery Information
| Battery ID | 123456789GetacSDS-BAT |
|---|---|
| Manufacturer | Getac |
| Serial Number | 123456789 |
| Chemistry | LiP |
| Long Term | 1 |
| Sealed | 0 |
| Design Capacity | 44000 |
| Last Full Charge | 43260 |
Platform Power Management Capabilities:Supported Sleep States
Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.
| S1 Sleep Supported | false |
|---|---|
| S2 Sleep Supported | false |
| S3 Sleep Supported | true |
| S4 Sleep Supported | true |
Platform Power Management Capabilities:Connected Standby Support
Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.
| Connected Standby Supported | false |
|---|
Platform Power Management Capabilities:Adaptive Display Brightness is supported.
This computer enables Windows to automatically control the brightness of the integrated display.
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
| Group | 0 |
|---|---|
| Index | 0 |
| Idle State Count | 3 |
| Idle State Type | ACPI Idle (C) States |
| Nominal Frequency (MHz) | 1401 |
| Maximum Performance Percentage | 100 |
| Lowest Performance Percentage | 35 |
| Lowest Throttle Percentage | 4 |
| Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
| Group | 0 |
|---|---|
| Index | 1 |
| Idle State Count | 3 |
| Idle State Type | ACPI Idle (C) States |
| Nominal Frequency (MHz) | 1401 |
| Maximum Performance Percentage | 100 |
| Lowest Performance Percentage | 35 |
| Lowest Throttle Percentage | 4 |
| Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
| Group | 0 |
|---|---|
| Index | 2 |
| Idle State Count | 3 |
| Idle State Type | ACPI Idle (C) States |
| Nominal Frequency (MHz) | 1401 |
| Maximum Performance Percentage | 100 |
| Lowest Performance Percentage | 35 |
| Lowest Throttle Percentage | 4 |
| Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Platform Power Management Capabilities:Processor Power Management Capabilities
Effective processor power management enables the computer to automatically balance performance and energy consumption.
| Group | 0 |
|---|---|
| Index | 3 |
| Idle State Count | 3 |
| Idle State Type | ACPI Idle (C) States |
| Nominal Frequency (MHz) | 1401 |
| Maximum Performance Percentage | 100 |
| Lowest Performance Percentage | 35 |
| Lowest Throttle Percentage | 4 |
| Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Device Drivers:Analysis Success
Analysis was successful. No energy efficiency problems were found. No information was returned.
Hi,
Thank you for posting your query on Microsoft Community.
I appreciate your interest in Windows 10. We sincerely regret for the inconvenience caused.
I suggest you to follow the below link and check if it helps:
Tips to save battery power
http://windows.microsoft.com/en-US/windows-8/tips-save-battery-power
Note: Above link applies to Windows 10 as well.
Please do let us know if you need any further assistance related to Windows, we will be glad to assist you.