Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

158 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-01-07T17:33:53+00:00

    Windows Live Mail 2012 works fine with Windows 10 as long as you DO NOT install the update KB3093594.

    This only applies as long any Microsoft Email account you're using has not been upgraded to Outlook Mail. When that happens, you will no longer be able to synchronize the account's mail folders using DeltaSync, and you won't be able to synchronize contacts and calendar with this account, either.

    I will stop using then and move to another email service who still retains the correct integration with WLM2012.

    There is no other service that offers this three-pronged (mail/contacts/calendar) integration with Windows Live Mail, which was built specifically to synchronize (then) Hotmail (now) Microsoft Email accounts. The best you could hope for is mail synchronization alone via IMAP, which you can also implement in Windows Live Mail.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-01-07T17:52:51+00:00

    I have a similar issue as described by Me.43 re Live Mail 2012. After installing the improved patch, the main files which had a sub file remained intact but the sub file became invisible and inaccessible. However, the sub file has not disappeared, nor has the corresponding sub filed been deleted from the server. I attempted to add a sub file with the same name as the lost one on the same main file, which got as response that a sub file with this name already exists, to write in another name (as is usual, no duplicate names for sub files are possible). However, there is no access to the hidden sub files I have been able to locate.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-01-07T18:59:19+00:00

    Holy cow! Then why is MS informing us that update KB3093594 is necessary if we wish to continue using WLM 12??

    Was this answer helpful?

    0 comments
  4. Anonymous
    2016-01-07T19:08:47+00:00

    ... why is MS informing us that update KB3093594 is necessary if we wish to continue using WLM 12??

    I don't think they did. Where did you see this?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2016-01-07T19:27:05+00:00

    I received it in an email. If they hadn'the sent me the email, then I would never had known about it. I am okay with computers but am not a computer guru. All I ever install are updates that Microsoft/Windows/iTunes/HP sends me the links to.

    Was this answer helpful?

    0 comments