Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2016-01-02T23:30:40+00:00

    I think, at this point, that Microsoft has completely broken Windows Live Mail - either deliberately or through incompetence:

    Every message displays the "Unknown sender" banner

    Calendar updates no longer happen (my Windows Phone calendar syncs to the cloud OK)

    Attempts to compact the database on shutdown fail with "The folder is currently in use by Windows Live Mail or another application"

    Mail downloads stop working with no notification - but then start again after the application is restarted

    There is more, but I'm now more interested in figuring out how to transition to Google / Android / Chromebook

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  2. Anonymous
    2016-01-02T23:42:55+00:00

    I wish I could believe this :(

    but sadly I do not

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  3. Anonymous
    2016-01-03T00:09:40+00:00

    Uninstalled Windows Live Essentials, restarted and reinstalled.  Reapplied update KB3093594 and it appears that everything is working.

    That was the only thing that worked for me BUT I didn't re-install the KB, so I have a fully working WLM2012 (build 16.4.3528.0331) as I did before the **** ups.

    I wont be using any KB's on it until Microsoft and other users will guarantee a fully functioning update.

    If the version I have fails to download any Hotmail or Outlook mail then tough I will dump them and use another mail provider who does work such as Gmail or Yahoo.

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  4. Anonymous
    2016-01-03T10:29:38+00:00

    I wish I could believe this :(

    but sadly I do not

    Kathy

    My updated Live Mail is working fine after I installed the updated update. Live Calendar still has limits on it functions - eg it isn't showing public holidays.

    Its not doom and gloom for everyone. :-)

    I would happily move to the new Windows 10 Mail app if only it could do group emails and they fixed the touch screen problems on tablets.

    Cheers

    N2S

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  5. Anonymous
    2016-01-03T11:12:18+00:00

    Mine worked for a short while and then stopped working again!!!  I deleted and re-created it yet again last night and it worked - but only till I shut WLM down and started it up again!!!!

    In the mean time, I found and installed Mozilla's Thunderbird.  It is at least reading my mail properly.  I need to see how I can import all my local folders from WLM and add my othe 2 mail accounts and then I will probably say good bye to WLM for ever.

    I am trying to runa a business, manage all my personal accounts and also my wifes accounts and I can't have Microsloth causing such chaos, and that just before Christmas while I was away from home.

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