Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2015-12-17T09:24:09+00:00

    Hello

    I would like to know why we can not display the email header since the last update?

    Windows live 2012 under windows 10

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  2. Anonymous
    2015-12-17T14:05:41+00:00

    Is this the issues that the patch released a few days ago that on my laptop doesn't crash on opening, BUT any email I delete or move to a folder will actually move, but after closing and re opening the software the emails header still shows in the inbox but with the comment that it cannot find the content. Also the mails that have been read and stored in folders before the last software closing are now in the folders but  show as unread.

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  3. Anonymous
    2015-12-17T21:28:54+00:00

    Sharief K,

    What is wrong with you people? I went to the link you enclosed

    Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

    and I do not know what they are talking about.

     Is KB3093594 fixed or not?

    TomS

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  4. Anonymous
    2015-12-17T22:04:26+00:00

    I would suspect NOT as Sharief K' comment in his post was "We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms." I reckon his next comment is a red herring.

    Having said that the dates on the files within KB3093594 are later than those on my machine, but I did remove and reinstall the software to try and remove the patch, unsuccessful as the problem still arose.

    I am hoping that when the bug is fixed they will inform us here.

    I am not going to attempt to install this KB until then as I have enough problems with the December cumulative security update refusing to install, causing multiple restarts in a loop.

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  5. Anonymous
    2015-12-17T22:39:48+00:00

    Me.43,

    I uninstalled and then reinstalled all of Windows Live Essentials 2012 not just Windows Live Mail and I believe it solved the problem I was having with the update.

    Have you read this update that I posted?

    Syed Abdul Jabbar,

         I forgot to mention that if I closed the error message and tried to send an email  that also did not work. It would not send.

        The error message I got is the same as the post from  DG1960   ( Please see thread under 'Windows Live Mail 2012 Error code 0x80072EE7'. ) I believe.

        Also I could not find the update listed in my INSTALLED UPDATES after I installed it.

        I had to uninstall and reinstall Windows Live Essentials 2012 to fix the problem.

        I then posted this update to my BAD updates list.

    SEE LIST:

    KB2506928

    KB2545698

    KB2592687

    KB2660075

    KB2726535

    KB2876229

    KB2923545

    KB2952664    Hide

    KB2970228

    KB2990214

    KB2994023

    KB3021917    Hide

    KB3022345

    KB3035583    Hide

    KB3050265

    KB3065987

    KB3068708     Hide

    KB3075249     Hide

    KB3080149     Hide                                      

    KB3083710

    KB3083324

    KB3090045

    KB3112343     Hide

    Hidden and no good

    KB2976978                                 for Windows 8

    KB3050267                                 for Windows 8.1

    KB2977759                                 supposed to be OK

    KB3097877                                 ???    Security patch

    KB3102810                                OK installed

    KB3107998                                for Lenovo computer   Hide

    KB3102429                                Two languages no good Windows 8    Hide

    KB3114409                                 Outlook 2010   NG  not available anymore

    KB3101488                                 Outlook 2013  NG  replaced with KB2975838 and I

    Don’t know if I would install this either

    Thank you,

          Toms

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