Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2015-12-17T21:28:54+00:00

    Sharief K,

    What is wrong with you people? I went to the link you enclosed

    Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

    and I do not know what they are talking about.

     Is KB3093594 fixed or not?

    TomS

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  2. Anonymous
    2015-12-17T14:05:41+00:00

    Is this the issues that the patch released a few days ago that on my laptop doesn't crash on opening, BUT any email I delete or move to a folder will actually move, but after closing and re opening the software the emails header still shows in the inbox but with the comment that it cannot find the content. Also the mails that have been read and stored in folders before the last software closing are now in the folders but  show as unread.

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  3. Anonymous
    2015-12-17T09:24:09+00:00

    Hello

    I would like to know why we can not display the email header since the last update?

    Windows live 2012 under windows 10

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