Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2016-01-21T20:29:55+00:00

    ive been using wlm for way too many years. at least 10. today i jumoped to thunderbird and cant be happier. **** off microsoft enough is enough. you screwed up everything...

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  2. Anonymous
    2016-01-21T16:15:15+00:00

    Unfortunately, the web browser doesn't have many of the features found in WLM...and it's PAINFULLY slow for us dial-up users to navigate (YES...we still exist).

    Because of the unreliability of WLM, I've been slowly and reluctantly making the switch over to Gmail. It's amazing how many things are tied into your email address!

    Thanks Microsoft for screwing up something as simple as sending and receiving email!!!

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  3. Anonymous
    2016-01-20T11:07:47+00:00

    There are still issues with WLM. I just created and sent an email and it disappeared completely so who knows if its sent or not  . I had to rewrite it again and fortunately The 2nd attempt it  posted  but took ages to appear in the sent folder, again with the usual issues as stated in above ( Message 'sent to' column STILL shows the recipients name with the account column empty & Emails sent take ages to appear in the sent folder , and don't show in the outbox , they are in limbo somewhere ) .

    WLM is not reliable anymore , but works via the web browser!

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  4. Anonymous
    2016-01-16T16:33:40+00:00

    I used this a soon after the initial KB caused problems. I uninstalled WLM and reinstalled. I now have a fully working edition with version 16.4.3528.0331.

    No downloaded email was lost and it also picked up the settings from the original install a couple of years back, so worked the first time I opened.

    Up to now I can still download emails from Hotmail and Live without a problem. What will happen when Microsoft convert them to Outlook.com versions remains to be seen.

    I have also been looking at Thunderbird, but not yet convinced it is as good as WLM but I am still looking.

    Ditto results for me, but I would add three things:

    1.  As I understand it, Thunderbird has to run as IMAP, which will not sync your calendar and contacts.

    2.  When I look at Outlook.com, I see previously deleted emails occasionally from as far back as March of 2015.    They don't show up on WLM.  Crazy!  It makes me wonder if I'm seeing all emails.

    3.  The function, in both WLM and Outlook.com, to mark a sender's address as blocked does not work and it hasn't for a long time.

    They (Microsoft) have really screwed things up.  They've been in the business almost longer than anyone but don't seem to be able to develop and retain core competencies!

    Hopefully, they will learn from this, but I'm not holding my breath!

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  5. Anonymous
    2016-01-16T16:09:10+00:00

    I used this a soon after the initial KB caused problems. I uninstalled WLM and reinstalled. I now have a fully working edition with version 16.4.3528.0331.

    No downloaded email was lost and it also picked up the settings from the original install a couple of years back, so worked the first time I opened.

    Up to now I can still download emails from Hotmail and Live without a problem. What will happen when Microsoft convert them to Outlook.com versions remains to be seen.

    I have also been looking at Thunderbird, but not yet convinced it is as good as WLM but I am still looking.

    EDITED to add,

    Found this today, looks very similar to the Old Faithful Outlook Express. It would appear to work in a similar way, the main drawback being the free version will only allow 2 email addresses, There is a Pro (paid) version that allows unlimited emails. It will also download all folders stored on your PC as did OE.

    Search for OE Classic

    Has anyone tried this

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