Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2016-10-02T15:55:34+00:00

    If you remove your broken email account from Windows Live Mail and add it again as an IMAP account it should work. The Mail program in Windows 10 is unsatisfactory, so upgrading from Windows 8.1 to Windows 10 won't help you. Alternatively you could try Mozilla Thunderbird.

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  2. Anonymous
    2016-10-02T14:38:45+00:00

    I was using Windows Live Mail 2012 in Windows 8.1 just fine up until yesterday the first of October, then it would not connect to my Live.no mail anymore which is a **** shame. 

    Windows Live Mail 2012 is probably THE best free mail program, I have quite enjoyed free Microsoft software these past 15 years but now they shot themselves in the face, forcing everyone to upgrade to the **** Windows 10 that no one bloody wants! 

    The Mail program in Windows 8.1 is atrocious, it lacks everything that one needs and it will only work with one mail at the time, I have 4 mails including my ancient one from the days of Windows 98, it is inexcusable to force everyone on to Windows 10 by killing off older software! 

    If this kind of practise Microsoft is showing then it is no wonder people move on to Google and Apple

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  3. Anonymous
    2016-08-25T12:00:45+00:00

    I thought problems occure only on Windows 10. I use Windows 8.1 and I want to sync my calendar between WLM and outlook.com. Please give me a link for KB3093594 update.

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  4. Anonymous
    2016-03-06T14:08:08+00:00

    Hey I solved the problem.I installed Mozilla's Thunderbird Mail and uninstalled ALL of Windows essentials software from my desktop!!  Wow what a difference with the email,it's options and add-on's allow you to set it up anyway you want(really user friendly)

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  5. Anonymous
    2016-02-20T17:20:43+00:00

    You are right, there was nothing wrong with OE - and moving hundreds of (important) emails to WLM (upon upgrading to W7) was a total pain in the **** - it took days and was still not 100%... 

    And now I'm faced with a similar problem if I upgrade to W10.

    Come on MS - give us a simple  way to either keep WLM (which is still not as stable as OE was) - or an EASY way to move ALL our existing emails to MAIL in W10. 

    Is that too much to ask of the world's biggest software company?

    Hi TomS

    Since lunch today WLM2012 has been Ok and not shown the errors I had, But that doesn't mean it will be fine tomorrow. I will leave well alone for a day or so unless it gets worse and then will try uninstalling and reinstalling the whole of Live Essentials.

    I loved Outlook Express and had used it since the beginning and hoped to continue but it failed to work with Win7 so had to either use Outlook or WLM. Outlook was a little heavy so went with WLM.

    I never got an error code so only searched regarding the problem after patching, so missed any other posts about other similar issues.

    Lets hope they are not too long releasing an update that doesn't have a bug in it.

    I do hope that Microsoft will see from thousands of postings that Windows Live Mail has many thousands (maybe millions) of loyal supporters, including me!  I can't imagine a better system of dealing with mail: the whole package is logical, intuitive and easily operated by non-geeks.  It has a readily accessible address system that allows groups of people to be selected to receive the same mail; a great system of storage folders and was always totally reliable for me over many years... until I bought a new computer 5 weeks ago, with Windows 10 installed.  Now, my WLM is in a state of chaos!  I have lost track of the number of times I have downloaded Windows Essentials and then repaired it using: Windows key + R > type wlarp > repair all Windows Essentials programs.  WLM then works perfectly for anything between 24 and 48 hours, then it fails to load again!  It's driving me (and seemingly thousands of others) completely mad.  I've spent endless hours trying to sort it out, but cannot.  The Forum postings do not offer any comfort or reliable instructions: confusing and contradictory advice; vested interests; even allegations of MS sabotage.  Come on Microsoft!  Stop driving your (mostly) loyal customers away.  Fix the WLM problem once and for all; and let your customers know what you've done.  We love WLM and want to keep it.  Surely that means something to you?

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