Stability Issues with the Windows Live Mail 2012 Update – KB3093594

Anonymous
2015-12-16T23:20:34+00:00

We have received reports that the Windows Live Mail update- KB KB3093594, is causing stability issues for many of our customers running Windows Live Mail 2012.

Thank you for reporting this issue.

We have identified the root cause and are currently working on a fix that addresses the issue for impacted users on applicable platforms.

Please visit Update for Windows Live Essentials Mail 2012 or this thread for the latest updates.

***Update Dec 20^th^

Sorry for the delay in posting this update.

On Dec 17^th^we rereleased the Windows Live Mail update KB3093594.  For users who had previously installed this update and were experiencing a crash when launching the Windows Live Mail app, please download and re-install KB3093594 and this issue should be resolved.

https://support.microsoft.com/kb/3093594

Some users have independently reported a separate issue with sync of mail with attachments that we continue to investigate.

Update 1 February 2016

(posted as Issues 3 under Known issues ... for KB3093594 rev. 6.0)

Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues further. Server interactions will remain supported during this investigation.

NB: links to http://www.microsoft.com/en-us/download/details.aspx?id=49486  will not work

Windows for home | Other | Email and communications

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  1. Anonymous
    2015-12-29T16:12:36+00:00

    I am using WLM 2012 on Win 8.1.  I installed the update a few days ago.  Although I have not had any stability issues, I have noticed something weird...

    If I go to "Sent items", every email I have sent since the update shows my name in the "To" column.

    I am having the same issue. After installing KB3093594 on WLM 2012 on Windows 10 and Windows 7 computers both are showing the sender in the "To" column.

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  2. Anonymous
    2015-12-29T07:09:05+00:00

    I tried the latest update for the KB and it still did not work.  I then applied to join the experimental upgrade and have been waiting in vein for that.  In desperation, I started WLM2012, deleted the mail acount that was not working (my wifes acount was!) and then added it back.  Now it is working again!

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  3. Anonymous
    2015-12-28T21:44:09+00:00

    I have the same problem.  Any luck on fixing this?

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  4. Anonymous
    2015-12-26T02:26:52+00:00

    That's exactly the bug I have also (Win 7 starter) PLUS 2 other issues:

    1. An e-mail that has been sent often appears in the sent folder only when the next download from the server has been executed;
    2. I wrote an e-mail using Win Explorer/picture (with .jpg files in the attachment); upon sending e-mail it was correctly stored first in the OUTBOX of WLM 2012 and then sent out.

    I learned from the receipient that mail with attachments did arrive, but it never showed up in my sent folder !?

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  5. Anonymous
    2015-12-23T15:59:22+00:00

    didn't work for me!!

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