Windows Live Mail and Calendars

Anonymous
2015-11-21T02:05:20+00:00

Windows 10

Started today 11/20/2015 whenever I access Windows Live Mail (2012)  I get an error message 'There was an error when attempting to connect to the Windows Live Calendar service, check to see if there's an upgrade of Windows Live Mail available or contact a service representative.  I saw a reply for this problem dated 12/2014 but it did not address this problem in Win 10.  Please advise.  The PC was a Win 8.1 before the upgrade. 

Thank you!

Windows for home | Other | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

84 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2015-11-23T13:56:42+00:00

    It may be coincidence but my problem with not updating the calendar events from Windows Live Mail 2011 also started about a week ago.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2015-11-23T16:14:35+00:00

    @Everybody

    This thread has a generic title, and many of you seem to be experiencing the same symptoms. However, the problem may not have the same cause in every case, so any solution that may be found for one will not necessarily work for any of the others.

    That said, there are major changes taking place at Outlook.com, and some of you may be suffering the consequences of this. To see whether you are one of those affected,

    1. When viewing your calendar, click the right-most button on the ribbon and select View account information.
    2. After signing in to your Microsoft Account and the account Hello! page opens, click View inbox in the left-hand column.
    3. Your Outlook.com page should open. In the top left-hand corner, some of you may see this:

    • If you do, your account has been upgraded and your contacts and calendar will not sync any more. If you also have the same account as a mail account in Windows Live Mail, it won't sync either, because the DeltaSync protocol that these functions depend upon isn't supported by Outlook Mail.
    • If you don't, you have a different problem.

    Please respond to say whether your account has been upgraded or not. There are remedies available, but I won't post them until we find out whether the upgrade is the culprit. In your reply, please say whether you have the same Microsoft Account set up as a mail account in Windows Live Mail. If you do, it will appear in the folder pane of your mail window (press Ctrl-1 or click the first, Mail icon at the foot of the folder pane). Right-click on the account name in the folder pane and select Properties. At the top of the Server(s) tab, you'll see the type of account - HTTP, IMAP or POP3. Please give this also in your reply.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2015-11-23T17:42:49+00:00

    I have had this same problem since Nov. 20  and have tried all the fixes, but has not remedied the problem. I just did this latest check and it seems my account has been upgraded. Very annoying, hope it is fixed soon.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2015-11-23T18:17:11+00:00

    I'm still having the problem. I got to my Outlook.com page. 

    No "Outlook Mail (Preview). So looks like I haven't received the upgrade.

    Thanks,

    jbrist

    Was this answer helpful?

    0 comments
  5. Anonymous
    2015-11-23T18:28:14+00:00

    It looks like my account has been upgraded per your instructions.  I will wait for a future remedies as you suggest.  Thank you so much.

    Bruce EW

    Was this answer helpful?

    0 comments