Windows Live Mail and Calendars

Anonymous
2015-11-21T02:05:20+00:00

Windows 10

Started today 11/20/2015 whenever I access Windows Live Mail (2012)  I get an error message 'There was an error when attempting to connect to the Windows Live Calendar service, check to see if there's an upgrade of Windows Live Mail available or contact a service representative.  I saw a reply for this problem dated 12/2014 but it did not address this problem in Win 10.  Please advise.  The PC was a Win 8.1 before the upgrade. 

Thank you!

Windows for home | Other | Email and communications

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  1. Anonymous
    2015-12-12T14:19:08+00:00

    Yes, I've seen this too, but it was resolved by itself after a minute or so.

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  2. Anonymous
    2015-12-12T17:30:05+00:00

    Same problem ...       

    Which problem? Guiseppe didn't say ...

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  3. Anonymous
    2015-12-12T18:04:16+00:00

    Yes, I've seen this too, but it was resolved by itself after a minute or so.

    Yes I confirm, after some minutes it was resolved automatically

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  4. Anonymous
    2015-12-14T09:43:12+00:00

    Thanks for this, i was actually about to give up when i gave it a last ditch effort to search on these forums (which usually doesnt help at all).

    Removing that hotfix solved everything.

    Thank you.

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  5. Anonymous
    2015-12-14T10:04:26+00:00

    Same problem W10, advice from the Outlook email to install the KB update.

    Didn't read the system requirements, did you!

    I just posted this elsewhere:

    Users who install the patch on Windows 10 may find that the program crashes soon after start. This will only happen if the user is automatically signed in on program start, or attempts to sign in later. Some users have found<br> that they can prevent this crash by running the program in Windows 8 compatibility mode: <br><br><br><br><ol><br><ol><br> <br><li><span>Install the patch when no programs are running. The program may open and crash - if it doesn't, close it down and wait a few minutes.<br><br></span> </li><li><span>Reboot the computer. <br><br></span> </li><li><span>Open File Explorer (Windows key  + E) and navigate to <br><br></span><span style="font-weight:bold">C:\Program Files (x86)\Windows Live\Mail</span><span>*<br><br>and open the folder.<br><br></span> </li><li><span>Right-click on </span><span style="font-weight:bold">wlmail.exe</span><span> and select<br></span><span style="font-style:italic">Properties</span><span>. On the </span><span style="font-style:italic">Compatibility</span><span> tab, select<br></span><span style="font-style:italic">Run this program in compatibility mode for</span><span> > Windows 8. <br><br></span></li><li><span>Click </span><span style="font-style:italic">Apply</span><span> and </span><br><span style="font-style:italic">OK</span><span>, then launch Windows Live Mail and test.<br></span></li></ol><br></ol><br><br><br><br><br><br><br><br>* Assuming you have a 64-bit system. If yours is a 32-bit system, leave out ' (x86)' from the file path.

    TBH the system requirements were not made obvious at all. There was no mention of this in the email, and unless you expand the  system requirements on the KB download page, you'd be none the wiser - not everyone out there would know to check - this is where MS has utterly failed yet again. At the very least, the update should have refused to install on Windows 10 if it would break things on there. Even then, the update appears to break the Calendar, which many people use and sync regularly.

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