Windows Live Mail and Calendars

Again, I'd ask you to give details of what happens - caused Windows Live Mail to bombdoesn't cut it, I'm afraid. And I'd love to know how you went about 'reinstalling the problem'            

Which is what I said...and my guess is that my comment may help some who may not be as versed as you think you are relative to tackling this type of issue...clearly you do not have a fix. Could do without the "Duh".

Here is the error message:

There was an error when attempting to connect to the Windows Live Calendar service. If the error persists, check to see if there's an upgrade of Windows Live Mail available or contact a service representative.

I reported this issue about a week ago and was told by someone (like yourself, not another user) on this forum that there would be an upgrade to Windows Live Mail.  I guess they were mistaken.

The program version is 16.4.3528.0331 on Windows 10.

I can try to run the various debug steps which I read earlier if that would be helpful.

As a long time user of Windows Live Mail I love the functionality which a lot of the other mail programs don't seem to have.  So I would like to stick with it if this one issue could be fixed.

I meant reinstall the program, not problem. Sorry for the mistake.

Here is the event log when the program ends abnormally:

Log Name:      Application

Source:        Application Error

Date:          11/25/2015 2:38:22 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      JanetsPC

Description:

Faulting application name: wlmail.exe, version: 16.4.3563.918, time stamp: 0x55fc56fa

Faulting module name: wcsync.dll, version: 16.4.3563.918, time stamp: 0x55fc5749

Exception code: 0xc0000005

Fault offset: 0x0001e681

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Faulting package full name: %14

Faulting package-relative application ID: %15

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-11-25T22:38:22.000000000Z" />

    <EventRecordID>72903</EventRecordID>

    <Channel>Application</Channel>

    <Computer>JanetsPC</Computer>

    <Security />

  </System>

  <EventData>

    <Data>wlmail.exe</Data>

    <Data>16.4.3563.918</Data>

    <Data>55fc56fa</Data>

    <Data>wcsync.dll</Data>

    <Data>16.4.3563.918</Data>

    <Data>55fc5749</Data>

    <Data>c0000005</Data>

    <Data>0001e681</Data>

  </EventData>

</Event>

I ran through the various steps after disconnecting from the internet.  Once all the steps were completed and Windows Live Mail was running, the error message "Windows Live Mail has stopped running and is restarting" appears.  Here is the latest event log:

Log Name:      Application

Source:        Application Error

Date:          11/25/2015 3:20:10 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      JanetsPC

Description:

Faulting application name: wlmail.exe, version: 16.4.3563.918, time stamp: 0x55fc56fa

Faulting module name: wcsync.dll, version: 16.4.3563.918, time stamp: 0x55fc5749

Exception code: 0xc0000005

Fault offset: 0x0001e681

Faulting process id: 0x%9

Faulting application start time: 0x%10

Faulting application path: %11

Faulting module path: %12

Report Id: %13

Faulting package full name: %14

Faulting package-relative application ID: %15

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2015-11-25T23:20:10.000000000Z" />

    <EventRecordID>72912</EventRecordID>

    <Channel>Application</Channel>

    <Computer>JanetsPC</Computer>

    <Security />

  </System>

  <EventData>

    <Data>wlmail.exe</Data>

    <Data>16.4.3563.918</Data>

    <Data>55fc56fa</Data>

    <Data>wcsync.dll</Data>

    <Data>16.4.3563.918</Data>

    <Data>55fc5749</Data>

    <Data>c0000005</Data>

    <Data>0001e681</Data>

  </EventData>

</Event>