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Universal mobile keyboard won't work
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Anonymous
The keyboard works fine while plugged in charging but as soon as it is unplugged to actually be mobile, like its name would suggest, it won't turn on. Even manually using the power/pair button on the side doesn't work. Am I missing something or does it sound like it's definitely broken?
Windows for home | Other | Devices and drivers
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Anonymous
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Anonymous
2016-12-22T15:32:18+00:00 The keyboard works fine while plugged in charging but as soon as it is unplugged to actually be mobile, like its name would suggest, it won't turn on. Even manually using the power/pair button on the side doesn't work. Am I missing something or does it sound like it's definitely broken?
I bought mine yesterday and I'm having the same issue. Has anyone received a replacement for their purchase? I'll probably go to the store later with the warranty then update this.
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Anonymous
2016-12-25T16:35:50+00:00 The exact same thing has happened to me.
Hopefully I can get some help with this after the holidays?
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Anonymous
2016-12-26T01:47:03+00:00 Yes, this has happened to me too today. What a terrible Christmas present from Microsoft!
Seeing as this thread was started last Christmas, you would think someone at Microsoft would have paid attention by now?!
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Anonymous
2016-12-29T00:57:23+00:00 I bought one feom Amazon, received it today and i have the same problem.