Universal mobile keyboard won't work

Anonymous
2015-12-25T13:48:16+00:00

The keyboard works fine while plugged in charging but as soon as it is unplugged to actually be mobile, like its name would suggest, it won't turn on. Even manually using the power/pair button on the side doesn't work. Am I missing something or does it sound like it's definitely broken?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-11-27T13:44:22+00:00

    You can find a solution on the mobailino website, everything related to smartphones, mobile news, the latest Android applications and their explanations.

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  2. Anonymous
    2020-11-25T06:40:57+00:00

    A Youtuber has solved this problem. Who knows what dimension of battery?

    https://www.youtube.com/watch?v=O6YvaD8r0WE

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  3. Anonymous
    2020-02-04T15:43:49+00:00

    Even I am having the same problem. Have kept the product on charge for more than 5 hours. And as soon as I unplug, it disconnects and turns off.

    Kindly help me Microsoft.

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  4. Anonymous
    2019-03-29T05:56:00+00:00

    Same thing... purchased a while ago so guarantee is finished. Worked for a time and then stopped charging. Nice to have to travel with a battery pack for a portable keyboard... . I'll go to Logitech instead. I imagine MS will not organise a call-back (as they should...)

    Jan

    Sigh, same here. Got it a while ago, now it could not charge and is out of warranty....

    Ive got several MS hw products, like windows phone, surface pro, and none of them is free of problems. Will not trust them anymore.

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