Bad Microsoft Media Feature Pack(KB3010081) installation for Windows 10 N

Anonymous
2015-11-26T01:50:47+00:00

I've recently reinstalled my computer with Windows 10 Pro N x64 and updated to build 10586. It's the same hardware and same Windows version only a newer build(just a clean reinstall from scratch).

Since my game called "Call of Duty Black Ops 3" requires the Microsoft Media Feature Pack I installed update KB3010081. After installing the 64bit version it still gives me an error mentioning that I have to install the Microsoft Media Feature Pack. So I installed the 32bit version and the error is still there. When I try to reinstall one of the two updates now I see the following error:

After that I checked wether the Windows Media Player program was installed or not and it turns out it's not there.

Then I tried to uninstall the update by doing the following command:

wusa /uninstall /kb:3010081

But that results in the following error:

After that I tried downloading the updates and executing the following commands:

wusa /uninstall C:\Temp\Windows10-KB3010081-x64.msu

wusa /uninstall C:\Temp\Windows10-KB3010081-x86.msu

But that gave me the exact same error.

Is there a way to uninstall the update or does anyone know the solution to get the Microsoft Media Feature Pack(KB3010081) installed properly?

P.S. It used to work on my Windows 10 Pro N x64 installation a couple of days ago, but I guess it was not on the latest build.

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Other | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2016-08-09T15:29:38+00:00

So I too ran into this problem some time ago and thought it was solved forever with the KB3099229 update as mentioned by RickGoemans.

However, the recently released Windows anniversary update seemed to have uninstalled KB3010081 and KB3099229 for me (they no longer showed up in Windows' installed updates list). Reinstalling KB3099229 didn't seem to have any effect (Media Player was still not shown in the features list of Windows)...

 After a lot of googling it turns out there's an even newer version of the Media Pack: KB3133719 (available here: https://www.microsoft.com/en-us/download/details.aspx?id=53356 ). 

So to sum up, there’s now three updates that supposedly fix this problem:

KB3010081 

KB3099229

KB3133719

Was this answer helpful?

100+ people found this answer helpful.
0 comments

58 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2016-01-09T10:10:44+00:00

    Hi,

    Thank you for the reply.

    Method 1:

    I suggest you to set the computer in a clean boot state and check if it helps. Setting the system in a clean boot state will help to identify if any third party applications or startup items are causing the issue.

    How to perform a clean boot in Windows

    http://support.microsoft.com/kb/929135/en-us  

    Warning:

    1. Applies to Windows 10.
    2. After clean boot troubleshooting steps, refer to the section "How to reset the computer to start as usual after troubleshooting with clean boot" in the provided link to return your computer to Normal startup mode.

    Method 2:

    If the issue persists, I would suggest you to disable Antivirus software/ Firewall and check if it helps.

    Warning :

    1. Please make sure to re-enable Antivirus software after performing troubleshooting steps.
    2. Antivirus software/ Firewall can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable or uninstall your antivirus software. If you have to temporarily disable or uninstall it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled or uninstalled, your computer is vulnerable to attacks.

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2016-01-09T18:40:26+00:00

    Was this answer helpful?

    0 comments
  3. Anonymous
    2016-01-11T00:39:54+00:00

    Hi,

    Thank you for posting your response, we appreciate the time and effort that you have invested in to fix the issue.

    As you are unable to install update through Windows Update, I would recommend that you remove all the update history pertaining to it and try to download and install it manually

    Click on the link below to download the update for Windows 10

    https://www.microsoft.com/en-us/download/details.aspx?id=48231

    For information about the update click on the link below

    https://support.microsoft.com/en-us/kb/3010081

    Hope this information helps.

    Was this answer helpful?

    0 comments