Bad Microsoft Media Feature Pack(KB3010081) installation for Windows 10 N

Anonymous
2015-11-26T01:50:47+00:00

I've recently reinstalled my computer with Windows 10 Pro N x64 and updated to build 10586. It's the same hardware and same Windows version only a newer build(just a clean reinstall from scratch).

Since my game called "Call of Duty Black Ops 3" requires the Microsoft Media Feature Pack I installed update KB3010081. After installing the 64bit version it still gives me an error mentioning that I have to install the Microsoft Media Feature Pack. So I installed the 32bit version and the error is still there. When I try to reinstall one of the two updates now I see the following error:

After that I checked wether the Windows Media Player program was installed or not and it turns out it's not there.

Then I tried to uninstall the update by doing the following command:

wusa /uninstall /kb:3010081

But that results in the following error:

After that I tried downloading the updates and executing the following commands:

wusa /uninstall C:\Temp\Windows10-KB3010081-x64.msu

wusa /uninstall C:\Temp\Windows10-KB3010081-x86.msu

But that gave me the exact same error.

Is there a way to uninstall the update or does anyone know the solution to get the Microsoft Media Feature Pack(KB3010081) installed properly?

P.S. It used to work on my Windows 10 Pro N x64 installation a couple of days ago, but I guess it was not on the latest build.

***Post moved by the moderator to the appropriate forum category.***

Windows for home | Other | Music, photos, and video

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Anonymous
2016-08-09T15:29:38+00:00

So I too ran into this problem some time ago and thought it was solved forever with the KB3099229 update as mentioned by RickGoemans.

However, the recently released Windows anniversary update seemed to have uninstalled KB3010081 and KB3099229 for me (they no longer showed up in Windows' installed updates list). Reinstalling KB3099229 didn't seem to have any effect (Media Player was still not shown in the features list of Windows)...

 After a lot of googling it turns out there's an even newer version of the Media Pack: KB3133719 (available here: https://www.microsoft.com/en-us/download/details.aspx?id=53356 ). 

So to sum up, there’s now three updates that supposedly fix this problem:

KB3010081 

KB3099229

KB3133719

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  1. Anonymous
    2015-12-31T01:15:50+00:00

    Hi,

    Thank you for your response.

    I suggest you to try manually to reset the Windows Updates Components once again and then reinitiate the Windows Update process.

    Resetting Windows Update Components will fix corrupt Windows Update Components and help you to install the Windows Updates quickly. 

    Please follow the below steps to reset the Windows Updates Components:

    1. Press Windows Key + X on the keyboard and then select “Command Prompt (Admin)” from the menu.
    2. Stop the BITS, Cryptographic, MSI Installerand the Windows Update Services. To do this, type the following commands at a command prompt. Press the “ENTER” key after you type each command.
    • net stop wuauserv
    • net stop cryptSvc
    • net stop bits
    • net stop msiserver
    1. Now rename the SoftwareDistribution and Catroot2 folder. You can do this by typing the following commands in the Command Prompt. Press the “ENTER” key after you type each command.
    • ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    • ren C:\Windows\System32\catroot2 Catroot2.old
    1. Now, let’s restart the BITS, Cryptographic, MSI Installer and the Windows Update Services. Type the following commands in the Command Prompt for this. Press the ENTER key after you type each command.
    • net start wuauserv
    • net start cryptSvc
    • net start bits
    • net start msiserver
    1. Type Exit in the Command Prompt to close it and then restart the computer.
    2. After restarting the computer, now retry to install Windows Updates.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

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  3. Anonymous
    2015-12-28T19:43:23+00:00

    Hi,

    Thank you for contacting Microsoft Community.

    I suggest you to follow the below methods and check if it helps.

    Method 1: I suggest you to check whether the update have already been installed on your computer or not.

    1. Go to “settings” and click on “update and security”.

    2. Under “windows update” click on “advanced option”.

    3. Then click on “view your update history” and check whether the “KB3099229” update is installed or not.

    Method 2: I suggest you to restart the Windows Installer service and then try to install the Media Feature Pack.

    Windows Installer service adds, enables and modifies applications provided as a Windows Installer or APPX package (msi,msu, msp, appx). Restarting this service can resolve these type of issues. Here's how:

    1. Right clickon Start, select Run and type services.msc, press Enter.

    2. The Services window opens, search for Windows Installer service.

    3. Double click on the service, click on General tab, under Startup type, and select Automatic.

    4. Then click on Start > Apply >OK to save the changes.

    5. Check if the issue is resolved, if not restart the system.

    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

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