Update for Windows Live Essentials Mail 2012 (KB3093594) kills WLM 2012

I didn't download the original update and fortunately spotted it had been sneaked into windows updates so moved it to "hidden updates"

When looking at windows updates today, I checked update was still safely hidden but was surprised to see that it had vanished from the hidden list! Checked installed updates to be sure it hadn't sneaked through and, thankfully no sign of it.

I therefore went to the MS article :

https://support.microsoft.com/en-us/kb/3093594

Article was updated on 2/2/15 and, under "further information" at issue 3 it now says:-

"Issues 3:Some customers have reported other issues with the release on December 17, 2015. This update is no longer being offered while Microsoft investigates these issues farther. Server interactions will remain supported during this investigation."

Presumably that explains why it has vanished from my hidden updates?!

What a sorry mess MS have made of this.

To date my WLM2012 on Win 8.1 64 bit continues to work ok.

Thanks for following up with this information. This thread has been quiet for a while and I was wondering what happened with these patches.  Thank you!

My Windows Live Mail 2012 Build 16.4.3564.1216 seemed to survive the patch ... until 3 Feb, which is the last date mail sync worked for me.

Maybe I should change to Outlook 2010 - does any know if that works with Hotmail?

Windows 7 Pro, 64 bit

PS C:\Users\Tim> $wlmailexe = Get-Item "C:\Program Files (x86)\Windows Live\Mail\wlmail.exe"

PS C:\Users\Tim> $wlmailexe.CreationTime

16 December 2015 22:27:19

PS C:\Users\Tim> $wlmailexe.LastAccessTime

25 January 2016 19:00:43

PS C:\Users\Tim> $wlmailexe.LastWriteTime

16 December 2015 22:27:19

PS C:\Users\Tim>

... the last date mail sync worked for me.

What error are you now seeing?

The cure for synchronization errors these days is usually to remove the account and add it back again to refresh the sync relationship with the server. There are a lot of changes going on.

1. Right-click on the account name in the folder pane and select Remove account.
2. When it's gone, close down Windows Live Mail and wait for five minutes while the program adjusts to the change, then re-launch the program.
3. Press Ctrl-Shift-T to start the Add your email accounts wizard, then follow the prompts to set up the account again. You only need to enter your email address, password and display name for outgoing messages - the program will do the rest.
4. Wait for the program to re-download your folders and messages. This might take some time (minutes or hours, depending on the number of messages involved), so leave it alone to get on with it.

Thank you, Noel.

Your advice is so clear and simple it's a little scary.  Even using Live Mail's default settings for a Hotmail account.

Just to confirm ... deleting the account won't delete or otherwise mess with messages that have previously been downloaded in Live Mail?  

It will simply clear the deck for a new, and hopefully, functional, sync relationship with that account's servers?

Apologies if this is a stupid question, but I get a little paranoid whenever I break something trying to fix it.

Thanks again.