Update for Windows Live Essentials Mail 2012 (KB3093594) kills WLM 2012

I will as soon as I am back to my pc at work. That will be in about 12 hours. Thank you for your time and efforts.

Ah --- slowly starting to make sense!

I assume that statement in 11th Dec email "In a few weeks, we will be making some changes to our email services that might impact your @outlook.com, @hotmail, @live or @msn email account. " refers to the fact that you are converting all existing Outlook.com accounts to Outlook Mail(Preview)?

Correct? Why didn't it say that?!

At that point, will my account simply be on another system and will the email address remain unchanged in the outlook.com format?

I still believe that your customers deserve a revised clearer email describing what happening and the criticality of timing the KB installation.

Also, can you confirm that after conversion to Outlook Mail (Preview) users with Win 8.1 have successfully installed KB3093594 with non of the WLM crashes described in many of the above posts?

But beware with the patch KB3093594 all calendar items pre October 2010 are missing. Over years I spent days getting my past diary history into Hotmail.

Anyone else with same problem and solution?

>  Is your calendar intact at calendar.live.com? Called Outlook Calendar (Preview)?

Yes, my calendar is intact at calendar.live.com, no change there. Where is outlook calendar preview?

If you don't see that heading (Outlook Calendar (Preview)) when you open your calendar online, your account has not yet been upgraded.

Since there should be no problem after applying KB3093594 to Windows Live Mail 2012 on Windows 7 with synchronizing the calendar for an account that hasn't been upgraded, I can only imagine that your repeated applications of the patch have managed to corrupt the local copy of the calendar. We can try to correct this:

1. Use the right-most button on the Home tab of the ribbon to Sign out of Windows Live Mail, then close the program down.
2. Copy the next black line into the start search box and press Enter:

 

%localappdata%\Microsoft\Windows Live Mail\Calendars

 

This should open an Explorer window at your Calendars folder. 3. Right-click on the folder named with the email address of your Microsoft Account (the one with the problem) and select Rename. Remove the '@' symbol from the folder name. 4. Launch Windows Live Mail and wait for any mail sync/download to finish. 5. Sign in and wait for the status message *Your calendar has been updated,*assuming it appears. 6. Switch to the calendar window (Ctrl-2).

Please tell us what happens ...

But beware with the patch KB3093594 you will loose all calendar items pre October 2010, in my case.

Look for WLCalendarStore.edb in same folder but 'Backup one' if it is a larger file it will have all your old entries.

With the patch UNINSTALLED ie WLM re-installed you can copy it to DBStore.

>  Is your calendar intact at calendar.live.com? Called Outlook Calendar (Preview)?


Yes, my calendar is intact at calendar.live.com, no change there. Where is outlook calendar preview?

If you don't see that heading (Outlook Calendar (Preview)) when you open your calendar online, your account has not yet been upgraded.

Since there should be no problem after applying KB3093594 to Windows Live Mail 2012 on Windows 7 with synchronizing the calendar for an account that hasn't been upgraded, I can only imagine that your repeated applications of the patch have managed to corrupt the local copy of the calendar. We can try to correct this:

1. Use the right-most button on the Home tab of the ribbon to Sign out of Windows Live Mail, then close the program down.
2. Copy the next black line into the start search box and press Enter:

 

%localappdata%\Microsoft\Windows Live Mail\Calendars

 

This should open an Explorer window at your Calendars folder. 3. Right-click on the folder named with the email address of your Microsoft Account (the one with the problem) and select Rename. Remove the '@' symbol from the folder name. 4. Launch Windows Live Mail and wait for any mail sync/download to finish. 5. Sign in and wait for the status message *Your calendar has been updated,*assuming it appears. 6. Switch to the calendar window (Ctrl-2).

Please tell us what happens ...

Windows Live Mail 2012 is  'Build 16.4.3563.0918'.

I followed all the steps one by one but the problem remains. I got the 'Your calendar has been updated' message but still no entries in calendar. My mail sync works ok and all mail messages were downloaded. In '*Calendars'*folder I have now the renamed folder xxxxhotmail.com with a folder named '*Backup 2015-12-14 09.21.06' in it.*There are 3 files in that last folder :   edb.chk       WLCalendarStore.edb         WLCalendarStore.pat

I tried 'previous versions' for these 3 files but there were 'no previous versions available'.

In 'Calendars' folder I also have a second new folder named xxxx(at sign)hotmail.com  which is empty.

My calendar at calendar.live.com  still intact.