Update for Windows Live Essentials Mail 2012 (KB3093594) kills WLM 2012

Anonymous
2015-12-11T22:43:54+00:00

Have been using this program for months now on windows 10 32 bit, and I get an email saying that MS are making changes to Outlook servers and to patch WLM 2012 and a download link.

I applied the patch and now after a few seconds of being open WLM 2012 crashes while updating the calendar.

Anyone know a fix for this? I have taken the patch off by repairing Windows essentials 2012 from the Programs and features dialog, but anyone know why this patch causes WLM to crash after a few seconds?

Tim

Windows for home | Other | Email and communications

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  1. Anonymous
    2015-12-12T12:34:40+00:00

    That solution does not work for me at all. In fact, after installing the patch, I can't even attempt a repair of the program as it is not an option.  My only solution was to restore from backup. (I could have gone through the hassle of uninstall, reinstall and reconfigure but restoring was easier.)

    This patch needs to be withdrawn. It's a mess.

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  2. Anonymous
    2015-12-12T13:05:12+00:00

    After installing the patch, I was unable to send or receive e-mails. I did try a repair using Programs and Features without success so my only option, as I did not have a back up, was to uninstall just the mail program and reinstall it again, I did not have to reconfigure it and it is now working fine again.

    Microsoft has certainly made a mess of this patch and should have done more work on it before they released it.

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  3. Anonymous
    2015-12-12T13:08:39+00:00

    Good that you fixed your WLM, ASAtwood.

    However, I believe that un-installing actually leaves the WLM data intact?

    I found that un-installing/re-installing was very quick. My WLM configuration is quite complicated but on re-installing WLM, it reappeared instantly. :-)

    You have a point though. I have read that some of these updates have been decidedly dodgy and it is probably a good idea to do a backup before installing them.

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  4. Anonymous
    2015-12-12T14:17:49+00:00

    Login to your outlook.com account using a browser.  Does it say Outlook.com or Outlook Mail (Preview)?

    KB3093594 should only be installed if you have an outlook.com account that has been upgraded to Outlook Mail (Preview).

    If you have more than one outlook.com account, you will have to decide if you want the accounts that have not been upgraded to Outlook Mail (Preview) to work or do you want the accounts that have been upgraded to work.

    No Outlook Mail (Preview) accounts - do not install KB3093594.

    An account has upgraded to Outlook Mail (Preview) - install KB3093594.

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  5. Anonymous
    2015-12-12T16:44:16+00:00

    I do not see this explanation in the mail i have received from Microsoft.

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