Update for Windows Live Essentials Mail 2012 (KB3093594) kills WLM 2012

Anonymous
2015-12-11T22:43:54+00:00

Have been using this program for months now on windows 10 32 bit, and I get an email saying that MS are making changes to Outlook servers and to patch WLM 2012 and a download link.

I applied the patch and now after a few seconds of being open WLM 2012 crashes while updating the calendar.

Anyone know a fix for this? I have taken the patch off by repairing Windows essentials 2012 from the Programs and features dialog, but anyone know why this patch causes WLM to crash after a few seconds?

Tim

Windows for home | Other | Email and communications

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  1. Anonymous
    2015-12-19T09:45:42+00:00

    16.4.3564.0916 [or possibly v16.4.3564.1216],

    So you spotted today's deliberate mistake! Sorry about that*.

    16.12.2015 22.27 for both.

    * the last group of the full build number will probably vary with LCID, because I understand it's the compile date and not every language version will necessarily be compiled on the same day. I.e. it doesn't matter ...

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  2. Anonymous
    2015-12-19T08:34:29+00:00
    !\[\](http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=7c5a1d39-4829-4710-888e-0ba498a25b4b)<br><br><br><br><br><br>Because of the many problems that update KB3093594 caused for some users, it has been re-released, now at version 3.0 dated 18 December 2015. The revised KB includes this text under<br>More information: <br><br> <br><br><br><br> <br>Known issues about this update <br><br> <br><br><br>Issue 1: After you install this update (that was released before December 17, 2015), you may find that the program crashes soon after start.  <br><br>Solution: Microsoft has identified the cause and has released a fix that addresses the issue for affected users on applicable platforms. To fix this issue, install this update that's released on December 17, 2015.<br><br><br><br>Issue 2: After you install this update that's released on December 17, 2015, you may experience mail sync issues.<br> <br><br> <br><br>This issue occurs because of a server-side problem. Microsoft is researching this issue and will post more information in this article when the information becomes available. <br><br> <br> --- <br><br><br><br><br><br><br>  <br><br>Despite the file details in the KB article, the re-issued patch d-Mail.msp updates Windows Live Mail 2012 and its program files to version 16.4.3564.0916  <br><br>

    The KB article still doesn't mention Windows 10, but the statement you may find that the program crashes soon after startseems to indicate that the revision addresses the stability problem that Windows 10 users have faced, since this only seemed to happen on Windows 10. I don't have a test rig handy, so I can't find out whether this is the case.

    I used the new patch just a few minutes ago to try it on windows 7 64 bit. My windows Live Mail version is now 16.4.3564.1216. Still no calendar sync.

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  3. Anonymous
    2015-12-19T06:17:23+00:00

    After updating to 16.4.3564.1216. (latest patch) I did a test email from a WLM 2012 Hotmail account (normal setting) to a Hotmail (IMAP), Outlook (normal setting) , Zoho & gmail (both IMAP) and to myself.

    I have WLM 2012 set to check for new emails every 1 minute (as it is not connected all the time I am using my PC)

    Test 1

    I noted the email left the WLM 2012 Outbox after 8 seconds but NEVER APPEARED in the SENT Folder. I went online and it was showing in my SENT Folder

    All emails received between 1 and 1:45 mins (I assume the time differences are due to WLM having to check several accounts one after the other.

    Test 2

    I did the same test  5 mins after the first

    Left Outbox after 9 seconds

    All emails received between 1 and 1:45 mins BUT THIS TIME an entry appeared in my WLM 2012 Hotmail account SENT FOLDER HOWEVER as with the first patch it STILL reports it was sent  to MYSELF so that issue STILL exists in the latest Patch.  It also took almost 2 mins to appear in the SENT FOLDER

    Test 3

    I did the same test  5 mins after the first EXCEPT I sent it from my WLM 2012 outlook account.

    I got the same results as Test 2

    ONCE AGAIN as with first Patch I can confirm that when an email is moved from the WLM 2012 Hotmail or outlook 

    Sent Folder (showing sent to myself) to a WLM 2012 LOCAL FOLDER it then shows who it was Sent to CORRECTLY (also always showing correctly when looking online in Outlook.com)

    In all 3 tests deleting the test email from the inboxes of the Hotmail and Outlook accounts moved immediately to their respective Deleted Folders and when deleted from those Folders they disappeared immediately

    I am a little worried that Test 1 result (the worst) was different for Test 2 & 3 and my Test 1 reflects Mogojohn's finding.

    This suggests to me an inconsistency issue which is NOT a good thing. The Sent Folder reporting also really needs to be resolved quickly as we do not want to open properties for each sent email to confirm where it went.

    Once again I point out I do not sign on live when I launch my WLM 2012 and I do not use or sync Calendar or Contacts with outlook.com online so I cannot test those aspects.

    Hope thse finding are of assistance to all and MS techies working on the patch

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  4. Anonymous
    2015-12-19T05:29:30+00:00

    "Emails sent using WLM on Windows 10 don't appear in Sent items, but do appear in the outlook.com Sent folder".

    Same issue in Windows 7

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  5. Anonymous
    2015-12-19T04:16:35+00:00
    <br> --- <br><br><br><br><br><br><br> <br><br>Despite the file details in the KB article, the re-issued patch d-Mail.msp updates Windows Live Mail 2012 and its program files to version 16.4.3564.0916  <br><br>

    The KB article still doesn't mention Windows 10, but the statement you may find that the program crashes soon after startseems to indicate that the revision addresses the stability problem that Windows 10 users have faced, since this only seemed to happen on Windows 10. I don't have a test rig handy, so I can't find out whether this is the case.

    Files are 16.4.3564.1216.

    The new update did fix the stability problem on Windows 10.

    Emails sent using WLM on Windows 10 don't appear in Sent items, but do appear in the outlook.com Sent folder.

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