Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-09-09T16:29:30+00:00

    So far, I have managed to even avoid a cell phone altogether, but its just a matter of time before I have no choice. But I have carried one with no service in my car, because even with no service it still can call 911. I don't need to be on the phone all the time, even when standing in line at the supermarket! I can wait until I get home.

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  2. Anonymous
    2016-11-03T21:06:52+00:00

    Hello Slance310. How are you.

    I am having a problem, and maybe you can help. I have trolled MS forums and Google, can't find anything that works. Some of the solutions seem to work for some people, but not all.

    Also, let me alert, please bear with me if I don't get to resend to what you say right away -- I will.

    Issue is playing .wmv video files in Windows 10.  They won;t play for me out of Windows Media Player (which isn't easy to find, but I found it)  or out of VLC player.

    Seems nearly everyone is having trouble with .wmv videos in Win 10. In the forums, I simply fond a lot of explanations and questions, but none of the solutions worked.

    Most seem to think VLC Player will do it -mine won't.

    I also turned off and on the "Media Features" in Windows Features, per one solution. That accomplished nothing.

    The files do play on my Mac, so I know they are good, not corrupted.

    VLC Player probably has the best reputation, but it won't play these videos for me.

    I saw a post for downloading codecs, but I will not download anything for download.com, that is now just a malware site.

    I haven't found another player to play these.But some people have managed to get it done in Windows Media Player.

    Any ideas? Seems to be a big problem that arose with Win 10 -- and here it is Nov 2016, and MS has not fixed it despite a ton of posts in the forums.

    Of all the format for Windows Media Player not to be able to play! MS can't play its own format!

    Thanks.

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  3. Anonymous
    2016-11-04T01:51:25+00:00

    Hi,

    I've been wondering how things were going out west...

    I had a similar problem with one of the Win 10 Preview builds... It eventually went away with a later build... That was quite awhile ago though... You shouldn't be having that issue now..

    When you say you "Found" WMP... Do you mean on your machine, or downloaded it ?

    Don't install any codecs... That won't help for this issue... That might only be necessary for Flash files or DVD Movies... VLC furnishes all of the codecs it will need...

    I will look into this and see if I can find out what's up... I'm running a Preview Build at the moment, so any checking I would due would be irrevelent at the moment...

    One thing you can check would be to go to Control Panel... Default Programs... Set Default Programs, and set it to VLC or WMP and see if that helps...

    Another thing might be to check the actual .wmv file and see what it is set to open with under the current settings... It might be set to something other than WMP...

    This is also under Default Programs... "Associate a File Type with a Specific Program"

    You could probably do the same thing by right clicking on the .wmv file and select "Open With" then choose WMP or VLC..

    I am currently downloading Build 14959... When it is done I will be loading what should be the same build you are using to upgrade... I will see if my machine is acting up or not..

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  4. Anonymous
    2016-11-04T02:08:34+00:00

    Hi,

    I did find this post... It is for Win 7, but may apply to your machine...

    http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/windows-media-player-doesnt-play-wmv-file/564d11f8-15d3-403b-97f4-6f16b99ac7d5

    Check out some of the replies that involve "Unchecking\Turning Off" stuff in addition to what Jessen mentions... They might be behind the problem...

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