Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2017-04-14T23:15:34+00:00

    Hi,

    Hopefully everything will go well with pmagic... then the permissions stuff will be history....

    What I used to do was to take Ownership of my entire C:\ drive, and add myself to the list of Users with Full permissions... Even then I would get error messages that some of the files could not be changed... like hiberdfil.sys and pagefile, among others...

    Even then I may go to a Windows folder like System32, and need to change permissions on one of the files inside...

    That was with Win 7... Win 10 has become more strict...

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  2. Anonymous
    2017-04-14T18:09:54+00:00

    I just downloaded pmagic, will burn it later. Just FYI, many of these files I can't delete, yes, they are system files, but as you understand, not on the bot drive. Still, many others of them are not system files, such as an Adobe subfolder in Programs (86) folder, which I presume is for the Adobe Reader I had installed, and various other applications I added.

    Overnight, I recalled some issue previously of viewing the external drive on my Mac, erasing some things, maybe the partitions, don't recall, they were on Mac, no longer there, but when I plugged the drive back into Windows, they appeared in Windows anyway! I recall that, it was perplexing, there was no way to solve that one. I hope that does not happen with pmagic.

    Again, I have now narrowed the issue down to Windows requiring permissions from the file/folder owner, but refusing to take/accept them. That on its face sounds broken to me. It does accept the permissions from the same "object" if it is not the owner. But of course, then it still requires the permissions from whatever now is the owner, and won't take them. So, the permissions work, its not that there is anything wrong with them, but Windows won't take them if that "object" is the owner.

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  3. Anonymous
    2017-04-14T15:21:20+00:00

    Hi,

    One of the reasons you are having so much difficulty may be that the files in question are system files that are required for windows to function...

    I know this this is not your boot drive, but the Permissions\Delete commands don't know that...

    It may also be that the Home version is more restrictive than the Pro...

    The parted magic will hopefully resolve the problem...

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  4. Anonymous
    2017-04-14T02:57:51+00:00

    Thanks for that - that will only be helpful. I see Linux uses the same ClamAv antivirus as Mac.

    I just tried what you said, killed out all of the listings of things for permissions except one. I did it once with my user name, and another time with administrator, and once with both.

    Every time, the one or both had full permissions.

    Every time, it requires permissions from the owner, but it can't get them. Yet every time, the owner has full permissions. And every time, it is only the Owner that is the problem, if I have another, to make two entities with permissions, those permissions of the non-owner can be accessed. But if I make that one owner, those same permissions can't be accessed. This is the entire problem, the owner permissions are needed but can never be accessed no matter who is owner.

    There is nothing I can do about it. So on to this download tomorrow and see about doing it that way. But that should not be needed. Microsoft should be ashamed, humiliated. When the owner can't do anything, it sure seems like a broken piece of software.

    Thank you again. I'll let you know how things go, but that might not be until the weekend sometime.

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