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I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:
"ATAPI CDROM has been blocked by the current security policy."
(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.
I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?
This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.
I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:
*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!
*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).
With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.
I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.
*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.
Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:
*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.
*Secure Boot Mode: Standard (It does not let me access to change that.)
Some others also were in the list that are not worth listing, not even vaguely related.
I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.
So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."
I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.
I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.
Where is this "security policy" set?! What do I need to do to get this to boot from the CD?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi,
So everything is back to normal... or at least working to your satisfaction ?
You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !
I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..
Yes, I knew you said something about it not booting from the drive it is running on. Briefly, why does that matter - isn't the application made to do everything anyway, like the OS optimization does? In fact, Defraggler Website said it does things the same way the OS does.
I just figure the newer version might be better, maybe it even would defrag all instead of just some like you got. To install on an external OS, you have to have the right parts of the OS, and that small stuff is not all of the OS. And you have to install is in that OS, not just put it on the disk. I have my bootable Win 8.1 recovery flash drive, and it has extra space one it -- probably enough to install this, and this suggests it is only 3+ MB of files, and I have more than 10GB free on that flash drive. I wonder if I could put it on there, boot from it and then run the installer. But I don't know that the necessary parts of the OS are on that.
I'll run it from Hirens CD first. If not complete, we can come back to this question. I guess no problem running it, you are suggesting it might not get everything if running on the startup disk?
Re external drive, not much fragmentation on that anyway. Only on the internal. Seems that fragmentation came during or since upgrading to Win 10.
OK, just realized about that last one on the desktop. I can just kill that whole folder out. Might be able to find a good one for the WWLIB.dll one -is that a library? From the coding, I would guess WW is fr what, and it is Office. Not sure, WW isn't Word.
Just about have Hirens now.
Edit: Damn, second time downloading, second time it arrives unable to open because there is nothing in it 0 kb. One more time.
Hi,
The newer version of DeFraggler is not available on a bootable CD...
If you are really good at editing CD Images, you might be able to edit the new version in to the Hiren's CD by replacing it's files...
I don't think it's an issue though... That mentioning, or lack of, Win 10 is referencing Installations... which you are not doing...
You will be running it as a portable version..
It's hard to say if ChkDsk corrected the external drive... If not, maybe DeFraggler will... The only way to know would be to try to make an image before running DeFraggler..
Most anything in the Installer folder can be deleted... Some of the files are Icon files, and if deleted, you may lose icons.. About the only time that .msp would ever be used is if you attempted a Repair Installation from Programs and Features, which would not work anyway if it is corrupt...
The WWLIB.dll - in Office 14 is the one that would be the biggest problem...
I doubt that it would be possible to copy it from the CD, but maybe...
The OFFICE(tilda)3.msp is some type of Installer or Patch... Do you know how it got on your Desktop ?
Re the msp file, I already had found it - and I have all my invisible files turns on to be visible. But what is it, can I simply delete it, is it of no use?
I am now looking at Defraggler-Hirens. I see the download, and am getting it. I also note that Hirens indicates it is for XP, Vista, 7, and 8. It doesn't say anything about 10.
Now, that is Defraggler 2.11.560. Is there any reason to prefer that to the newest version of free Defraggler 2.20.989 from https://www.piriform.com/defraggler
It is an improvement. But Acronis is still reading the bock cont wrong. So we still have to pursue this.
Will see about repair in Office later. In fact, I was thinking I might even be able to find that file on the install disk and simply copy it over.
Yes, what Acronis was reading on internal might have been a problem. But I am suspecting the same problem is on the external too and needs to be fixed there too. I did run chkdsk on that, so so far it might be equally repaired.
Hi,
That's an improvement alright... it may make a big difference...
Because Acronis was detecting the block count wrong for some reason, it may have been trying to image incorrectly, but I really don't know for sure...
For the b2d40.msp -- in Windows/INSTAL(tilda)1... You will need to set your machine to Show Hidden Files and Folders to see C:\Windows\Installer...
Anything in the TEMP folder can be deleted...
If you still have issues, you can try a REPAIR Install of Office... Just run the installation again, and hopefully you will see options to Uninstall, Modify, Repair...
