Can't Boot From Bootable CD -- Bios Set Correctly

Anonymous
2015-11-02T05:57:29+00:00

I am trying for the first time to boot my Windows 8.1 laptop from the internal CD-DVD drive. I have a bootable CD in there, and yes, I do have the bios set with CDROM drive as first in the list to boot from. But when I try to boot from the CD, it won't boot, instead the computer gives me this message:

"ATAPI CDROM has been blocked by the current security policy."

(Its actually a DVD drive.) All it lets me do at that message is hit the Enter key to OK the message, and then it boots from the hard drive.

I have no idea where "security policy" settings are or what they are set for. What do I have to do to get this to boot?

This is a Gateway laptop, 2.2 MHz Intel Pentium processor, 4 GB RAM, 64 bit OS, with Windows 8.1 fully updated, and Windows Defender running and fully updated.

I have already looked everywhere I can find, but nothing seems to address this message or issue, as follows:

*I went to Help menu to look up "Security Policy." While the computer is giving me the message about "security policy," the Help menu has no idea what "security policy" is, it just comes up blank!

*I went to Control Panels/System and Security/Action Center/Change Windows Settings/Smart Screen/... All I found in there that might be involved is a setting to block anything downloaded from the Internet until I give administrator access. Well, the booting issue didn't allow me to give administrator access (yes, I am the administrator) when I tried to boot, I only could hit the enter key to OK. Nonetheless, I changed to: notify me but proceed (not a quote).

With that, I tried again, but it still would not boot from the CD, got the same message, so that setting is not it. I changed the setting back.

I see no other setting there that could be related by even a stretch. And the control panels should be dealing with the OS anyway, and this is happening while trying to boot from the OS on the CD, not the hard drive. That is, this is something in the root.

*I then went into bios area (UEFI Firmware) by sweeping in from the right and into Settings/Change PC settings ..., and found a tab in bios for Security. Looking there, there is a list of things, but it lets me access only "Supervisor Password." It was currently set as "clear," meaning no password. I left it as that -- surely I can't need a password just to boot from a CD, and the message I got in trying to boot from the CD did not allow me to enter a password.

Other settings in the Security tab were not accessible. The only ones they included that might be remotely related were:

*Password on Boot, which was set as no password. But again, the message I get with this issue does not ask for nor allow me to enter a password.

*Secure Boot Mode: Standard (It does not let me access to change that.)

Some others also were in the list that are not worth listing, not even vaguely related.

I then went into some other things elsewhere in the main settings called Startup Settings. The only thing in there that sounded the least bit vaguely related was "Enable boot logging." I punched F2 to go into that, but the machine instead restarted, and did not start from the CDROM, same message again. I went back to it, and it is still listed as Enable boot logging, does not instead say Disable - so I don't know if anything even got changed. I did not touch it again, left it as-is.

So, that's it. I've checked all the settings I know about. Nothing about this bit about "ATAPI CDROM has been blocked by current security policy."

I tested with two DVDs that I have booted from in the past on other Windows machines -- they also would not boot, but they did not give me that message.

I note, all three CDs/DVDs are being read fine by the DVD drive once the machine is booted in Windows 8.1 from the hard drive - so the issue is not that the DVD drive can't read the disks.

Where is this "security policy" set?! What do I need to do to get this to boot from the CD?

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2016-08-24T15:35:47+00:00

Hi,

So everything is back to normal... or at least working to your satisfaction ?

You seem to know more about manipulating your email than I do, but though I may be able to help by describing what my screen looks like !

I know how that kind of conversation goes... Not so much with Microsoft, but with my internet provider sometimes..

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  1. Anonymous
    2016-07-29T23:57:00+00:00

    Thanks! Yes, I realized AFTER I posted that that I had mixed up when Aug. 1 is. :) I have already changed my plan to turn it off on Monday -- but if I hadn't realized it, you might have saved me a headache. Thanks.

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  2. Anonymous
    2016-07-29T23:39:11+00:00

    Hi,

    I'm thinking it would be best to turn it off on Monday, the 1st... Just in case...

    It will most likely download any updates for Windows Defender regardless of the Windows Update setting...

    The main monthly updates don't normally come until the 2nd Tuesday anyway, but that is a bit more variable with Win 10 than previously...

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  3. Anonymous
    2016-07-29T20:00:40+00:00

    OK, thanks. My thinking is to turn off Windows Update on Tuesday after it does the daily check. Then on Wednesday it is time to look for a link to download the update so I can install it from the desktop instead of from Windows Updates.

    Sounds better to opt not to do updates during the install, that even had issues with the beta. After done with the install, then I can run Windows Updates for whatever there might be.

    Good to know about the option on updating during the installation, and good to just skip that, do it afterwards.

    Thanks.

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  4. Anonymous
    2016-07-29T17:59:58+00:00

    Hi,

    One of the questions that will be asked at the very start of the upgrade process is if you want to check for updates.... I normally allow this, but at times have selected "NO", and even unhooked my internet connection.... Some of the preview builds had issues and crashed when trying to check...

    If you have Windows Updates disabled when you select "YES" to check for updates, you will either get a error message, or the installation will just keep checking and never install... I have seen both...

    It would be best to allow it to check for updates at the start of the upgrade process, but it is not a requirement...  It doesn't download the actual OS, but may download newer drivers...

    Anything that is needed will be downloaded once the install is complete if it is not permitted at the beginning...

    I know you had some type of issue previously when trying to connect during the upgrade... Since you will simply be upgrading to a newer Win 10, there shouldn't be a lot of surprises concerning drivers and stuff like there might be in a upgrade from Win 7 or 8...

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